Customer Service Expert

7 days ago


india beBeeProblemSolving Full time

Customer Service ExpertiseSeeking ambitious professionals to provide top-notch customer care through expert communication and issue resolution.Key Responsibilities:Resolve inbound and outbound calls efficiently to address customer inquiries.Offer accurate information regarding insurance policies, premium calculations, and policy status updates.Elevate unresolved queries to the appropriate internal teams for timely follow-up and closure.Maintain accurate customer records by updating CRM system entries.Ensure customer satisfaction through professional communication and effective problem-solving.Achieve daily, weekly, and monthly targets set by the team lead in collaboration with the team.Benefits:Working as a Customer Service Representative offers numerous benefits, including opportunities for growth and development, a supportive work environment, and a competitive compensation package.



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