Administrator

2 weeks ago


india Wipro Full time

WALK-IN DRIVE


DATE : 12TH NOV


TIMINGS : 10:30 AM TO 12 PM


VENUE : WIPRO TECHNOLOGIES LTD.

Phase 2, Rajiv Gandhi Infotech Park,

Hinjewadi, 411057


LOCATIONS(hiring for) : Pune and HYDERABAD

Service Desk Analyst

(Fresher and experienced)


Responsibilities:

1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns

2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins

3. Identify and escalate tickets requiring urgent attention and action

4. Log all contacts and document all the activities and results accurately and completely within the incident management tool

5. Deal with and resolve helpdesk requests

6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner

7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles

8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off


Skills Required:

1. Previous experience in IT helpdesk (Voice) 1+ years mandatory

2. Excellent communications skills (verbal and written)

3. Knowledge on ITIL Framework and Terminologies

4. Knowledge on Windows, Mac operating systems & VDI environments

5. Demonstrated problem solving capabilities

6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner

7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays

8. Self-motivated achiever who gains satisfaction from providing excellent customer service

9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies

10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates

11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..

12. Excellent organizational skills

13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end user

14. Good knowledge in Active Directory, MFA and printer mapping.



  • India Axiom India Full time

    Company Description Axiom India, located in Bilaspur, specializes in designing, manufacturing, and supplying Pollution Control and Water Treatment equipment and systems since 2004. The company offers a wide range of high-quality products and components, providing effective after-sales services to customers. Axiom India is known for delivering world-class...


  • India Aabi Chartered Accountants Full time

    Company Description Aabi Chartered Accountants is a leading audit and consultancy firm based in Dubai, UAE, offering a full spectrum of financial services tailored to meet the needs of businesses across diverse industries. With a team of over 25 highly experienced professionals, we specialize in Audit & Assurance, Accounting & Bookkeeping, UAE Tax...


  • India Broekman Logistics Full time

    Are you someone who thrives on supporting colleagues? Do you want to make your colleagues’ work easier by assisting them with a big variation in work? If so, Look Beyond and look at the job vacancy for our location Mumbai.**The team you’ll work with as a Administrative Executive**: As an Admin Executive, you would typically be responsible for managing...

  • Systems Administrator

    1 month ago


    India Caidya Full time

    Job Title: Systems Administrator Job Location: India (Remote) Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to...

  • Systems administrator

    1 month ago


    India Caidya Full time

    Job Title: Systems Administrator Job Location: India (Remote) Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to...


  • India Celito Tech, Inc. Full time

    Job Title: Data Analytics Engineer (SPOTFIRE ADMINISTRATOR)Reports To: Technical Architect (Data & Analytics), IndiaEmployment Type: FTELocation : Remote (India) Job SummaryThis role requires a skilled Data Analytics Engineer with a strong background in data analysis, data engineering, analytics development and administration of data analytics platforms.The...

  • Spotfire Administrator

    14 hours ago


    India Celito Tech, Inc. Full time

    Job Title: Data Analytics Engineer (SPOTFIRE ADMINISTRATOR) Reports To: Technical Architect (Data & Analytics), India Employment Type: FTE Location : Remote (India) Job Summary This role requires a skilled Data Analytics Engineer with a strong background in data analysis, data engineering, analytics development and administration of data...

  • Spotfire Administrator

    24 hours ago


    India Celito Tech, Inc. Full time

    Job Title: Data Analytics Engineer (SPOTFIRE ADMINISTRATOR) Reports To: Technical Architect (Data & Analytics), India Employment Type: FTE Location : Remote (India) Job Summary This role requires a skilled Data Analytics Engineer with a strong background in data analysis, data engineering, analytics development and administration of data analytics...

  • Systems Administrator

    1 month ago


    india Caidya Full time

    Job Title: Systems AdministratorJob Location: India (Remote)Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to deep...


  • India Aabi Chartered Accountants Full time

    Company Description Aabi Chartered Accountants is a leading audit and consultancy firm based in Dubai, UAE, offering a full spectrum of financial services tailored to meet the needs of businesses across diverse industries. With a team of over 25 highly experienced professionals, we specialize in Audit & Assurance, Accounting & Bookkeeping, UAE Tax...


  • india Everstream Analytics Full time

    The Salesforce Administrator leverages Salesforce to control, administer and maintain the entire sales funnel. The primary goal of this position is to provide an accurately maintained Salesforce CRM to ensure full visibility to senior leadership. The Salesforce Administrator is also responsible for upholding salesforce’s data hygiene. The Salesforce...

  • CRM Administrator

    2 weeks ago


    India KnowledgeCity Full time

    Job Title: CRM AdministratorAt KnowledgeCity, we are seeking a highly skilled CRM Administrator to lead the development of our HubSpot CRM platform. As a key member of our team, you will be responsible for executing day-to-day configuration, support, maintenance, and improvement of the CRM platform.ResponsibilitiesCRM System Management: Daily administration,...

  • Systems Administrator

    2 months ago


    india Caidya Full time

    Job Title: Systems AdministratorJob Location: India (Remote)Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to deep...

  • DB2 Administrator

    2 weeks ago


    India Tata Consultancy Services Full time

    Job Title: DB2 AdministratorJob Description:Tata Consultancy Services is seeking a skilled DB2 Administrator to join our team. Key responsibilities include performing day-to-day administration of DB2 databases, including security, backup/recovery, capability planning, and performance tuning. The ideal candidate will have experience with installation,...

  • IT Administrator

    3 weeks ago


    India Chryselys Full time

    **About Us**: **Chryselys** is a Pharma Analytics & Business consulting company that delivers data-driven insights leveraging AI-powered, cloud-native platforms to achieve high-impact transformations. We specialize in digital technologies and advanced data science techniques that provide strategic and operational insights. **Who we are**: **People -** Our...

  • Systems Administrator

    2 months ago


    India Caidya Full time

    Job Title: Systems AdministratorJob Location: India (Remote)Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to deep...

  • Systems Administrator

    1 month ago


    India Caidya Full time

    Job Title: Systems Administrator Job Location: India (Remote) Job Overview: The Systems Administrator will perform a variety of computer systems administration and support tasks for assigned IT systems utilized in support of clinical trials and/or SG&A. This individual’s principal goals require a high degree of organizational and analytical skills to...


  • India EADIC Full time

    About us... EADIC, a leading Spanish company, specialises in providing postgraduate and continuing education for engineers and architects in Europe, Latin America and India. We are pioneers in the development and delivery of courses, programmes and Masters, courses and diplomas in Engineering and BIM Methodology. We are currently looking for an ...

  • Pension Administrator

    2 months ago


    india WTW Full time

    About the Company: Hi, Greetings from WTW! We have multiple openings for Pension Administrators for Mumbai (Vikhroli)Location. Shift Timings: 6:30 PM- 3:30 AM. Nodal Pick & Drop. Full Time Graduates with Experience in Pension administration only can apply (Payroll experience will not be considered).Experience: 3-8 years.Job Summary: High-performing...

  • Pension Administrator

    2 months ago


    india WTW Full time

    About the Company: Hi, Greetings from WTW! We have multiple openings for Pension Administrators for Mumbai (Vikhroli)Location. Shift Timings: 6:30 PM- 3:30 AM. Nodal Pick & Drop. Full Time Graduates with Experience in Pension administration only can apply (Payroll experience will not be considered). Experience: 3-8 years. Job Summary: High-performing...