Customer Service Representative
4 days ago
About EarthfulEarthful is an FMCG company focused in the health and wellness space. The founders (Sudha Gogineni and Veda Gogineni) are graduates from IIT Kharagpur and ISB with a multitude of experience across multinational companies & startups, such as Uber, Meesho, Deutsche Bank, ITC. Earthful is an early stage startup and hence the candidate will have the opportunity to work closely with the founders. We are looking for a candidate passionate about scaling a startup.Location: Full-time, Hyderabad.Roles and Responsibilities:Handle customer inquiries and resolve concerns through chat, phone calls, and email communication.Maintain in-depth knowledge of our products, policies, and processes to effectively address customer inquiries and resolve concerns.Troubleshoot and resolve customer complaints related to product quality, shipping, returns, exchanges, and refunds.Order Management: Assist customers with placing, tracking, modifying, or canceling orders, and ensuring timely delivery.Actively gather customer feedback and report common issues to improve the customer experience and product offerings.Work closely with other departments, including logistics, marketing, and product development, to ensure a seamless customer journey.Document customer interactions, feedback, and resolutions in our CRM system. Provide regular reports to management on common customer issues and trends.SkillsExperience in speaking with customers and resolving concerns with a good understanding of the product.Experience in working with tools like Excel or similar.2+ years of experience in customer support, preferably in a high-growth startup.Excellent written and verbal communication skills in EnglishExperience working in a start-up or fast-paced environment is desirableAbility to maintain confidentiality and work with sensitive informationAbility to handle multiple tasks with excellent organization skillsJob Types: Full-time, PermanentWork Location: In person
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Glossary Soft Tech Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,80,000 per yearCompany DescriptionGlossary Soft Tech focuses on long-term commitments, combining global reach with local intimacy to provide premier professional services. These services range from consulting and system development to business IT outsourcing. Our aspiration is to realize innovation for our customers through foresight into future needs and a deep...
-
Customer Service Representative
6 days ago
Hyderabad, India Mahaveer Soft Solutions Pvt Ltd Full timeJob description Call Centre Representative - We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...
-
Customer Service Representative
5 days ago
Hyderabad, India HERITAGE FINLEASE LIMITED Full timeWanted Customer Service Representative able to talk in Telugu, English & Hindi languages, with basic computer knowledge **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Fixed shift - Monday to Friday Ability to commute/relocate: - Madhapur, Hyderabad - 500081, Telangana: Reliably commute or planning to relocate before starting work...
-
Customer Service Representative
2 days ago
Hyderabad, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and...
-
Customer Service Representative
19 minutes ago
Hyderabad, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and...
-
Customer Service Representative
6 days ago
Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full timeThis is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...
-
Customer Service Representative
1 week ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...
-
Customer Service Representative
2 days ago
Hyderabad, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels. Responsibilities - Respond promptly and professionally to customer inquiries via email, chat, and...
-
Customer Service Representative
9 hours ago
Hyderabad, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels. Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and...
-
Customer Service Representative
10 hours ago
Hyderabad, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels.Responsibilities- Respond promptly and professionally to customer inquiries via email, chat, and...
