Front Office Team Lead

7 days ago

kanyakumari district, India beBeeHospitality Full time

Key Responsibilities:As a key member of our hotel team, you will lead the Front Office, Concierge, Bell Desk, and Transport operations to ensure seamless guest arrivals and departures. You will be responsible for coordinating room status with Housekeeping, prioritizing rush/early check-ins, and overseeing reservations, OTA coordination, upselling, and rate adherence.Ensure smooth VIP handling and lobby experienceCoordinate room status with Housekeeping; prioritize rush/early check-insOversee reservations, OTA coordination, upselling, and rate adherenceManage cash handling, billing accuracy, and night audit oversightRequirements:Proven leadership experience as Front Office Manager/Assistant ManagerStrong communication and conflict-resolution skillsHands-on experience with PMS/reservations and revenue management conceptsKnowledge of cashiering, night audit, and compliance standardsDegree/Diploma in Hospitality (desired)English fluency; local language an assetWorking Conditions:Flexibility for shifts, weekends, and holidaysWe offer a dynamic work environment that fosters growth and development.

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