Konzept Interaktif | Client Services Executive

3 weeks ago

coimbatore, India Konzept Interaktif Full time

About Us

Konzept Interaktif is a dynamic marketing agency seeking a talented and versatile Client Service Executive to join our team. We are looking for a proactive professional who can excel in client relationships and drive our social media strategy.


Job Overview

We are seeking a results-driven Client Service Executive with a passion for digital marketing and exceptional communication skills. The ideal candidate will manage client accounts while also spearheading our social media management efforts.


Key Responsibilities

  • Serve as the primary point of contact for client accounts, ensuring high-level customer satisfaction
  • Develop and execute comprehensive social media strategies across multiple platforms
  • Create engaging content that aligns with client brand guidelines and marketing objectives
  • Monitor and analyse social media performance metrics
  • Manage client communications, including emails, calls, and meetings
  • Prepare and present regular performance reports to clients
  • Collaborate with internal teams to deliver integrated marketing solutions
  • Stay updated on the latest social media trends and digital marketing techniques

Requirements

  • Bachelor's degree in Marketing, Communications, Business, or related field
  • 0-2 years of experience in client service or digital marketing
  • Proven track record of social media management
  • Proficiency in social media platforms (Instagram, , Facebook, Twitter and YouTube)
  • Strong analytical skills with experience in social media analytics tools
  • Excellent verbal and written communication skills
  • Proficiency in content creation
  • Knowledge of social media scheduling and management tools
  • Ability to multitask and manage multiple client accounts simultaneously


Skills and Competencies

  • Exceptional interpersonal and communication skills
  • Strong project management abilities
  • Creative problem-solving
  • Adaptability in a fast-paced marketing environment
  • Attention to detail
  • Strong understanding of digital marketing trends


What We Offer

  • Competitive salary
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Flexible working arrangements

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