Technical Support Specialist

22 hours ago

gurugram, India beBeeNetwork Full time

Technical Support RoleGreetings We are excited to offer a fantastic opportunity for you to become a part of our team.About the Job:We are looking for an experienced Technical Support Associate to join our team. As a Technical Support Associate, your primary responsibility will be to provide technical support and assistance to customers via phone, email, or chat.Key Responsibilities:Troubleshoot and resolve technical issues related to connectivity, switching, routing, network security, and internet services.Provide expert-level support for common consumer devices, including NAS, IoT, and smart devices.Design and troubleshoot residential or enterprise Wi-Fi networks.Requirements:To be successful in this role, you should have:A minimum of 2 years of experience in troubleshooting or repairing technical issues.Deep knowledge in at least three of the following areas: Connectivity (Ethernet, WiFi, WDM, IPv4 and IPv6), Switching (MPLS, QinQ), Routing (BGP, OSPF, IS-IS), Network Security, and Internet Services.Excellent communication and problem-solving skills.What We Offer:We offer a flexible work environment with opportunities for growth and development. If you're passionate about technology and enjoy working in a dynamic team, we'd love to hear from you

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