Support Lead

Hiring:- SUPPORT LEAD 𝗝𝗼𝗯 𝗧𝗶𝘁𝗹𝗲: Support Lead – Ticketing & IVR Operations 𝗦𝗮𝗹𝗮𝗿𝘆: ₹5–6 LPA 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁: Customer Support 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Bangalore 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗧𝗼: Support Manager / Operations Head--- 𝗥𝗼𝗹𝗲...

Hiring:- SUPPORT LEAD✨ 𝗝𝗼𝗯 𝗧𝗶𝘁𝗹𝗲: Support Lead – Ticketing & IVR Operations💰 𝗦𝗮𝗹𝗮𝗿𝘆: ₹5–6 LPA🏢 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁: Customer Support📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Bangalore🎯 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗧𝗼: Support Manager / Operations Head---📝...

Hiring:- SUPPORT LEAD ✨

We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence. Responsibilities Lead and mentor the support team, ensuring timely and high-quality resolutions....

We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.ResponsibilitiesLead and mentor the support team, ensuring timely and high-quality resolutions.Act...

Application Support Lead – Data & Reporting Solutions : Pune (On-site) Company Description Smarbl is a leading RegTech innovator, providing cutting-edge, cloud-based solutions in Regulatory Intelligence, Regulatory Reporting, and Regulatory Data Management, tailored specifically for the financial sector. We combine deep domain knowledge in finance and...

Lead and coach support team and keep daily operations running smoothly.• Handle escalations, guide the team through complex technical issues, and jump in when needed.• Review logs (Graylog), dashboards, and alerts to support accurate root-cause analysis.• Build and refine SOPs, SLAs, escalation paths, and RCA practices.• Work closely with Product and...

Job Summary:We are seeking a highly skilled and motivated Lead – Technical Support to oversee technical support operations. The ideal candidate will be responsible for managing the internal IT Support team, ensuring efficient resolution of technical issues, improving support processes, and enhancing customer experience. This role requires strong...

Customer Support LeadWe're seeking a highly skilled Customer Support Lead to oversee daily support operations and collaborate with the core team on key tasks. This role demands exceptional communication, organizational, and problem-solving abilities.Key responsibilities include:Managing customer inquiries and resolving routine issues via phone, email, or...

About the CompanyWe are seeking a proactive and experienced Tech Support Lead to oversee and elevate our technical support operations.About the RoleAs the Tech Support Lead, you will manage a team of support specialists, act as an escalation point for complex issues, and work cross functionally to improve the overall support experience. Youʼll play a key...