ServiceNow-ITAM
6 days ago
Job Title: ServiceNow-ITAMLocations: Hyderabad,Noida, gurugram(Hybrid)Experience: 8– 12 Years (STRICTLY)Employment Type: PermanentNotice Period: Immediate Joiners OnlyAbout the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Job Description"Key ResponsibilitiesDesign develop and implement Platform Performance Analytics solutions in ServiceNowConfigure data sources indicators breakdowns and widgets in the PA moduleDevelop interactive dashboards scorecards and reports aligned to stakeholder needsOptimize data collection jobs and ensure the accuracy and timeliness of analytics dataWork with process owners and business analysts to translate business goals into measurable KPIsMaintain data governance standards and enforce best practices in analytics modellingSupport ongoing enhancement troubleshooting and optimization of existing PA solutionsParticipate in sprint planning code reviews and agile ceremonies as part of a development teamCollaborate with integration teams for crossplatform data modelling eg CMDB Incident ChangeProvide mentorship to junior developers as neededMandatory Skills✔ 5 years in ServiceNow development with 2 years in Performance Analytics✔ Strong knowledge of ServiceNow PA components indicators time series breakdowns etc✔ Handson experience with JavaScript Glide APIs and ServiceNow REST APIs✔ Expertise in ServiceNow modules ITSM CMDB and IncidentChange Management✔ Familiarity with data visualization and storytelling best practices✔ Certified Implementation Specialist Performance Analytics preferredDesirable✔ ITIL v4 Foundation certification✔ Experience with ServiceNow Reporting CMDB Health or ITOM integrations✔Background in data modelling ETL or BI platforms a plus"Important Note (Please Read Before Applying)🚫 Do NOT apply if:You have less than 8 years or more than 12 years of experienceYou do not have ServiceNow-ITAM hands-on experienceYou do not have hands-on JavaScript Glide APIs and ServiceNow REST APIs experienceYou are on a notice period longer than 15 daysYou are looking for hybrid only (role is hybrid in Bangalore )You are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed.
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