Loan Operations Specialist

Our organization is dedicated to excellence in the banking sector. As a key player globally, we provide an extensive range of commercial and investment banking products and services to businesses, governments, and individuals worldwide. We have a strong presence in over 40 markets, with a global network that supports our customers' diverse financial needs.MUFG Global Service Private Limited was established in 2020 as a subsidiary of MUFG, with offices in Bengaluru and Mumbai. Our India-based team serves as a Global Capability Centre / Centre of Excellence, providing support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to our global offices.About this Role:Job Title: AdministratorReporting to: Assistant Vice President / Vice PresidentLocation: BengaluruJob Summary:We are seeking an experienced Administrator to join our team. The successful candidate will be responsible for supporting business teams in executing functions related to transaction processing, timely response to queries raised, record maintenance, reconciliation, following internal and regulatory procedures, and liaising with other internal stakeholders to ensure smooth processing of transactions.Key Responsibilities:Perform duties diligently as a Maker for assigned activities.Understand processes/policies and adhere to requirements.Work closely with overseas branches to process/execute transactions accurately and efficiently.Learn system functions and adhere to controls.Support overseas branches in resolving operational incidents/reporting.Provide suggestions to improve/streamline operational processes.Customer Interaction:Deliver high-quality service to enhance reputation and meet customer expectations.Develop and maintain strong stakeholder management with key stakeholders within the organization.Work in partnership with the wider operations team for information sharing and ensuring accurate and timely transactions.Maintain up-to-date records and ensure data integrity within loan systems and databases.Review loan documentations to ensure accuracy and completeness before processing.Provide audit confirmation or balance certificate responses in a timely manner to authorized requesters.Support fees collection, posting, and insurance premium payments.Generate periodic reports and prepare regular accounting reports.People and Teamwork:Good teamwork skills.Liaison with Business teams for timely and quality deliverables of assistance/services.Other/Control:Perform checking processes on operational issues escalated by less experienced team members.Perform reconciliation of daily pending transactions.Support Head of Department in determining level of support on new product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.Support Head of Department in achieving department's KPIs set by Branch Management.Support managing risk profile for the department.Support internal and external audits within the department by preparing documentation as required.Maintain good working knowledge of industry trends, products, relevant laws, and regulations.Adhere to all company policies and guidelines.Candidate Profile:Minimum 1 to 3 years of relevant experience and sound knowledge of Loan Operations, managing Disbursement, Settlement/Repayment/Roll Over (Long Term Loans, Short Term Loans and Trade Loans).Strong PC skills (MS Office).Good interpersonal skills to deal courteously and effectively with others.Good understanding of basic banking products and understanding of local relevant regulations.Regulatory Certification would be preferred.Attention to details.Graduate and/or Postgraduate.