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Business Development Executive
2 months ago
About Us:
Tech Yard is a rapidly growing creative agency specializing in Web Development, Branding, and Digital Marketing. We are seeking a proactive Business Development Executive to join our team and take charge of client relationships, project management, and customer satisfaction.
Key Responsibilities:
- Client Relationship Management: Build, maintain, and strengthen relationships with clients to ensure long-term engagement.
- Project Management: Coordinate with clients and internal teams throughout project lifecycles to ensure successful and timely delivery.
- Customer Requirement Gathering: Engage with clients to understand their needs and project expectations, ensuring clear and comprehensive requirements.
- Expectation Management: Communicate effectively to understand what clients expect and ensure top-notch project standards.
- Customer Retention: Develop strategies to maintain customer loyalty and ensure repeat business.
- Sales & After-Sales Support: Handle client inquiries, provide support, and follow up after project completion to maintain rapport.
- Rapport Building: Engage with clients continuously to foster trust and ensure satisfaction.
- Collaboration: Work closely with internal departments to ensure smooth project execution and clear communication.
Key Skills Required:
- Strong project management and coordination skills.
- Ability to gather customer requirements and translate them into clear project deliverables.
- Excellent communication and rapport-building skills.
- Experience in handling customer needs and managing expectations.
- Ability to manage after-sales support and ensure continued client satisfaction.
Qualifications:
- Proven experience in business development, project management, or client management.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced, startup environment.
Why Join Us?
Be part of an innovative and dynamic team that offers exciting projects and opportunities for professional growth