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Process Associate

2 months ago


chennai, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate - Cloud Engineer
Responsibilities
• Monitoring of Azure/AWS instances/servers through monitoring tools like CloudWatch, Oracle enterprise manager, SCOM & New Relic
• Addressing basic incidents based on standard operating procedures (SOP) provided.
• Good know of operating system, databases & middleware architecture, backup, access and space management.
• Experience in Infrastructure and Operations
• Good Experience in AWS / Azure Cloud operations
• Strong communication and written skills
• Experience creating technical documentation.

Qualifications we seek in you
Minimum qualifications / Skills
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field 
Preferred qualifications / Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude