Customer Service Representative
7 days ago
Job Purpose We are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be responsible for managing and ensuring the smooth flow of customer orders, demand forecasting, and communication with both internal teams and customers. You will also be instrumental in defending and expanding our business relationships, ensuring customer satisfaction, and supporting our sales efforts. Key Responsibilities: • Demand Planning & Procurement: Plan and procure forecasted demand, ensuring product availability in alignment with customer needs. • Order Management: Manage customers’ forecasted demand and orders, verifying product pricing and ensuring accuracy of order details. • Delivery Coordination: Coordinate changes to delivery schedules and keep customers informed of any updates or issues related to their orders. • Sales Support: Collaborate with the Sales team to defend existing business and identify opportunities for incremental business growth. • Internal Liaison: Work closely with internal teams (such as logistics and warehouse) to resolve order fulfillment and shipment issues. • Inventory Monitoring: Monitor days inventory outstanding to ensure proper stock levels and timely product deliveries. • Compliance & Standards: Ensure compliance with company policies, standard operating procedures (SOPs), and industry regulations. • Reporting: Compile and maintain internal/supplier reports on a timely basis, ensuring accurate data and efficient reporting systems. Qualifications: • Proven experience in customer service or a similar role. • Strong organizational and multitasking skills, with the ability to prioritize tasks effectively. • Excellent communication and interpersonal skills. • Ability to work in a team environment and collaborate with different departments. • Detail-oriented with a focus on accuracy in order processing and reporting. • Experience with demand planning, inventory management, and order fulfillment is a plus. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software. • Ability to adapt to changing priorities and handle customer inquiries professionally. Education & Experience: • A Diploma or Bachelor's degree equivalent in Business Administration, Supply Chain, or a related field of study. • Previous experience in customer service, sales support, or logistics is highly advantageous, but not a must This position will be based in our office located in India.
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Customer Service Representative
7 days ago
bangalore, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
2 weeks ago
bangalore, India beBeeCustomerService Full timeJob Overview:The role of Customer Service Representative encompasses providing exceptional customer service to providers, ensuring timely and accurate responses in a professional and courteous manner.Addressing routine inquiries, resolving issues, and delivering top-notch customer experiences.Handling incoming/outgoing calls, voicemails, and emails from...
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Customer Service Representative
5 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
6 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Chat Customer Service Representative
5 days ago
bangalore, India NetRTech Solutions LLP Full timeJob description Company Description NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative -...
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Customer Service Representative
7 days ago
bangalore, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support) Location: Marol, Andheri, Mumbai (On-site) Salary: ₹25,000–₹30,000 In-hand/month + Monthly Incentives Schedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts) About the Role: We’re hiring a Customer Service Representative to handle chat, call, and email...
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Customer Service Representative
2 weeks ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the jobThis is a remote position.Compulsory Requirements: Minimum 3 Years ExperienceSalary Structure:Rs. 20,000 per month in hand for the initial 6 monthsRs. 25,000 per month after the initial 6 monthsWork Arrangement:Work from HomeCompany Website: https://realestatematching24.comWe are seeking a talented and experienced Customer Service Representative...
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Customer Service Representative
2 weeks ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: We are seeking a talented and experienced Customer Service Representative to join our start up....
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Customer Service Representative
1 week ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: We are seeking a talented and experienced Customer Service Representative to join our start up....
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Customer Service Representative
5 days ago
bangalore, India ZebraLearn Full timeWho are we looking for: If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You’ll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders and processing returns. Your contribution to the team: Maintaining a positive, empathetic and...
