Service Delivery Professional

2 days ago


thiruvananthapuram, India beBeeCyber Full time

Service Delivery ManagerWe are seeking a skilled Service Delivery Manager (SDM) to oversee key service relationships, delivering exceptional service assurance and fostering strong client partnerships.The ideal candidate will possess excellent communication skills, with the ability to liaise effectively with internal technical staff on behalf of the client. They will also provide generalist Cyber consultancy, demonstrating expertise in application awareness and assisting with growth opportunities through new or product upgrades.This role focuses on delivering SOC services for our customers, requiring experience with SOC, SIEM, and a solid understanding of Cyber security principles.Preparation and presentation of client operational reporting at monthly meetingsClient SLAs and Reporting, including driving enhancementsEnsuring L1 and L2 analysts meet SLA targets and adhere to established proceduresExcellent report writing skillsNew Client OnboardingContinuous improvement of operations and client engagementContinual Service Improvement Plans (CSIPs) for client patch managementDeveloping a deep understanding of the client's business, including strategic business planning, roadmaps, and workshopsRisk and Issue ManagementProblem ManagementScope ManagementChange ManagementMajor Incident Management



  • thiruvananthapuram, India beBeeExpertise Full time

    Job Title:IT Service Management SpecialistJob Summary:We are seeking a highly skilled IT Service Management Specialist to join our team. In this role, you will play a crucial part in providing support for managed services tools and processes.As an IT Service Management Specialist, you will be responsible for managing ticket distribution, ensuring client...


  • thiruvananthapuram, India beBeeDelivery Full time

    Service Delivery ProfessionalThe Service Delivery Professional is responsible for ensuring exceptional service delivery, liaising with internal technical staff on behalf of clients, and providing comprehensive Cyber expertise. This role focuses on delivering SOC services to our customers.Developing and presenting client operational reports at regular...


  • thiruvananthapuram, India beBeeDelivery Full time

    Key Roles and ResponsibilitiesWe are looking for a skilled professional to manage the delivery of our services to clients.This role will involve preparing and presenting operational reports to clients, as well as driving enhancements to our service offerings.The successful candidate will be responsible for ensuring that analysts are meeting client SLAs and...


  • thiruvananthapuram, India beBeeBookkeeper Full time

    Accounting ExpertWe're a dynamic team focused on delivering exceptional service to innovative clients worldwide. Our mission is to leverage cutting-edge technology and expert skills to drive business growth.Key Responsibilities:End-to-end monthly bookkeeping for US/UK clientsMonth-end close: reconciliations, journals, accruals, prepaymentsPrepare P&L,...


  • thiruvananthapuram, India beBeeITSM Full time

    Seeking a seasoned ITSM professional to lead the Freshservice platform.Prominent experience with configuration and maintenance of Incident, Problem, Change, Asset, and Service Catalog modules.Adept at implementing automation workflows, SLAs, and integrations with enterprise tools.Key ResponsibilitiesFreshservice Platform Governance:Design and refine ITSM...


  • thiruvananthapuram, India beBeeHome Full time

    About InstaServiceInstaService is revolutionizing the home services industry through AI-driven technology, connecting customers with trusted professionals instantly. We're growing fast across 23+ states and expanding nationwide — backed by strong traction, rapid adoption, and a mission to simplify how people get work done at home.We believe in harnessing...


  • thiruvananthapuram, India beBeeProfessionalism Full time

    Customer Service ExcellenceAs a customer service professional, you will play a pivotal role in delivering exceptional experiences for our clients. By providing timely and effective responses to inquiries via various communication channels, you will foster trust and satisfaction.Proven experience in customer-facing roles or similar positions is...


  • thiruvananthapuram, India beBeeApplication Full time

    About us, we believe in a level playing field where all businesses benefit from access to smarter payments and financial services solutions.We accelerate cash flow, help get paid faster, and give a better understanding of finances.We are growing fast, backed by leading investors, and bring together a global team of passionate payment and tech industry...

  • Delivery Boy

    1 week ago


    Thiruvananthapuram, Kerala, India BANGLAVIL GROUP OF COMPANIES Full time ₹ 1,56,000 - ₹ 1,80,000 per year

    Job SummaryWe are seeking a reliable and motivated Delivery Person to join our team. The ideal candidate will be responsible for transporting goods to various locations while ensuring timely and safe delivery. This role requires excellent customer service skills and the ability to handle heavy lifting and operate delivery vehicles, including box...


  • thiruvananthapuram, India beBeeCustomerSupport Full time

    Customer Support ProfessionalWe are seeking an accomplished individual to join our team as a customer support professional. This role plays a pivotal part in ensuring the seamless functioning of our operational activities.Key responsibilities include:Maintaining the booking platform by regularly monitoring bookingsCollaborating with hotels to secure...