Bengali Language Service Representative

15 hours ago


kanpur, India beBeeCustomerSupport Full time

Job Title: Bengali Customer Support SpecialistWe are seeking a skilled professional to deliver high-quality customer service in Bengali and English. This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction.Key Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsQualifications:Exceptional command of Bengali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not requiredBenefits:Flexible remote work arrangementOngoing training and development opportunitiesOpportunity to work with a diverse team



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