Executive - Account Management (Client Servicing)

5 days ago

mumbai, India Dentsu Creative Full time

This role is responsible to implement and supervise digital media activities for the assigned brands. As a representative of Dentsu Creative, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing to overall brand management and achieving excellence in its expectation with the team.

Job Title: Executive - Account Management (Client Servicing - Digital)
Years of experience: 06 months - 1 year
Location: Mumbai

Job Description:
➢ Formulate, curate, create, devise engaging digital content and campaign strategies across relative platforms for the assigned brands.
➢ Manage and supervise social & digital presence of the assigned brands including overall execution, online response management and maintenance of respective online media properties.
➢ Engage in hands-on interaction across online platforms viz. Facebook, Twitter, Instagram, LinkedIn, YouTube, Snapchat, Pinterest, Websites, Mobile Apps, Relative blogs, Forums and more.
➢ Actively collaborate with respective internal teams to conceptualize and execute the project & campaign requirements on routine basis thereby building internal teams’ partnership.
➢ Assist in formulating strategies by sharing creative input on ideas for campaigns by virtue of having primary experience in engaging & interacting with the online consumers and the brand. ➢ Prepare analysis, review & reports on campaign effectiveness by tracking KPI’s measuring the impact of social & digital media strategies.
➢ Plan & prepare monthly & quarterly campaign plans for the brand.
➢ Be actively involved in SEO/Tech/Media/ORM efforts with the support teams.
➢ Proactively respond and react to the changes within online media networks viz. changes in functionality, methods of engagement, addition of new features and more.
➢ Responsible to manage and update partner websites in collaboration with internal teams as deemed necessary.
➢ Master media workflow & respective online tools thus aiding the brand.
➢ Collaborate and guide the immediate team members- Digital Media Executive(s).
➢ Manage and overcome routine challenges.
➢ Liaison with the client thus maintain first level contact with brand POCs.
➢ Attend & cover on-ground events & workshops as deemed necessary.
➢ Liaison with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects.
➢ Make efficient use of new trends in digital industry for regular research and to devise implementation of related studies & techniques in routine.

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