Client Servicing Executive

6 months ago

Mumbai, India Trustwell Management Services Private Limited Full time

_**About Us**:_
- **Trustwell Management Services Pvt Limited **_is a dynamic and innovative organization specializing in various projects within the finance sector with _**multiple openings**_. We are seeking young, ambitious individuals to join our team. This role offers a unique opportunity to gain valuable experience in the world of finance, develop essential soft sales skills, and deepen your knowledge of the share market and its related events.
- _

You will be responsible for engaging with shareholders of various companies and inform them about various events and developments in the share market. This role is designed to provide you with a platform to enhance your confidence, develop crucial sales skills, and gain a comprehensive understanding of the dynamic share market landscape.
- **Key Responsibilities**:_

We are seeking a dedicated focused individual to join our team as a Client Service Representative. In this role, you will be the primary point of contact for our clients, ensuring exceptional service and satisfaction. As a Client Service Representative, you will play a crucial role in building and maintaining positive relationships with clients, addressing their inquiries, and providing support to enhance their overall experience.
- Act as the main point of contact for clients, addressing inquiries, resolving issues, and providing timely and accurate information.
- Develop and maintain a deep understanding of our products and services to effectively assist clients and provide relevant information.
- Cultivate and nurture positive relationships with clients to foster loyalty and satisfaction.
- Proactively engage with clients to understand their needs and identify opportunities for service improvement.
- Maintain accurate and detailed records of client interactions and transactions.Generate reports and analyze data to identify trends and areas for improvement.
- Collaborate with internal teams to relay client feedback and contribute to continuous improvement initiatives.
- Work closely with sales and account management teams to ensure a seamless client experience.
- Monitor and maintain service quality standards to uphold the company's reputation for excellence.
- Previous experience in client service or related field is preferred.
- Belongs to a banking/finance Industry is a plus
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Detail-oriented with good organizational skills.
- Ability to work independently and collaboratively in a team environment.
- Flexibility to adapt to changing priorities and client needs.
- **Education qualification**_
- HSC or graduation in Finance or related fields.

==============Thank you==============

**Job Types**: Full-time, Permanent, Fresher, Internship

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 79778 91227

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