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Career Guidance Specialist

2 weeks ago

Koṭa, India beBeeCounselor Full time

Job Title:Career Guidance SpecialistAbout the Role:We are seeking a highly skilled and empathetic Career Guidance Specialist to join our team. As a key member of our online counseling department, you will be responsible for guiding prospective students through the counseling process, understanding their learning needs, and providing suitable course recommendations.Key Responsibilities:Conduct telephonic and online counseling sessions with prospective students to understand their educational background, career goals, and recommend appropriate courses.Track and follow up on leads to convert inquiries into enrollments by maintaining detailed records of student interactions in the CRM system.Provide accurate information about courses, fees, schedules, and learning outcomes to ensure high levels of customer satisfaction through a consultative approach.Coordinate with internal teams for smooth enrollment and onboarding processes while meeting weekly and monthly counseling and conversion targets.Required Skills & Competencies:Mandatory: Fluency in Odia, Hindi, and English for effective communication.Strong communication and interpersonal skills to build trust with students.Ability to understand and address student queries with empathy and provide suitable solutions.Sales-oriented mindset with the ability to achieve targets and drive conversions.Good understanding of the Ed-Tech domain for informed course recommendations.Basic computer proficiency and experience with CRM tools for efficient data management.Preferred Background:Experience in Ed-Tech, Inside Sales, Telesales, or Educational Counseling to leverage existing knowledge and skills.Candidates with a proven track record of achieving sales/counseling targets to demonstrate success in similar roles.What We Offer:A dynamic work environment that encourages growth, collaboration, and innovation. Opportunities to develop new skills and expertise in the field of education technology. A competitive compensation package that rewards performance and dedication.