Salon Manager
2 weeks ago
Job Description
Designation: Salon Manager
Experience required : 7+ years as managerial role
Education Qualification: Graduate or MBA
Industry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness.
Location: Mumbai, Bangalore, Pune, Gujrat
Key Responsibilities:
- Manage daily salon operations, including scheduling, inventory control, and customer service.
- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
- Ensure the salon is clean, organized, and compliant with health and safety regulations.
- Develop and implement strategies to increase salon revenue and customer retention.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
- Monitor and analyze salon performance metrics, preparing regular reports for senior management.
- Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.
Criteria:
• Guest Service Satisfaction & complaint resolution
• Team Management (Eg: Motivation, Conflict Resolution)
• Inventory Management (Retail & Consumption)
• Salon Top Line Numbers (Revenue Target)
• Salon Hygiene, upkeep & Maintenance
• Accounting & Billing Operations
• Capacity, Assets & resource optimization
• Bottom line focus (profitability)
If interested kindly share your resume on priya.dhal@enrichbeauty.com
Contact number - 8433539066
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