Associate - Academic and Student Affairs

2 days ago

ajit, India Indian School of Business Full time

Job Purpose Secretarial assistance for required programmes and ensuring error-free programme delivery. Ensuring seamless collaboration with the Programme Manager and other departments, ensuring operational efficiency and stakeholder satisfaction .JobOutline Providing secretarial support, creating and maintaining data, ensuring seamless functioning of the programmes as well as coordination with other departments. Quality and timeliness being the yardsticks of all activities related to this role.Job SpecificationQualification - BBA, BTech, MBA, MComm, PG Diploma Skills:TechnicalMS Office, esp MS XLS, Skilful handling of various software required for the functions, Good email etiquetteBehaviouralInterpersonal skills; Good communication skills; teamwork; responsible; dedicatedExperience:2 – 3 yearsJob Interface/Relationships:InternalWithin department and other departments of ISB such as Operations, IT, LRC etc.ExternalWith external vendors (occasional)Key Responsibilities and % Time SpentSecretarial Activities 30%Programme support and liaising with other departments 30%Coordination with students 30%Data creation and maintenance 10%KRA - Secretarial ActivitiesKPI - Writing mails to ensure travel arrangements of facultyMaintaining expenses,Maintaining record and account for travel, food and boardingMaintaining all data and records related with faculty logisticsMeasure - TimelinessPromptnessAccuracyFollow upClosureWeightage - 30%KRA - Programme support and liaising with other departmentsKPI - Ensuring seamless functioning of the programmes related to programme delivery including course, exam management, logistics, orientation and graduation.Coordinating with other departments for efficient and productive working.Measure -Timeliness,Eye for detail,teamworkWeightage - 30%KRA - Coordination with students wherever requiredKPI - Coordination with students in areas specified by Manager, monitoring programme mailbox, responses.Measure - Punctuality,Promptness,ResponsiveWeightage - 30%KRA - Data collection and management KPI - Supporting all departmental activities and collecting, maintaining related data as per programme requirements Measure - Error free Weightage - 10%Any Other Significant InputMaintaining good interpersonal relations and being a good team player. This role may involve periodic travel and requires flexibility to work beyond standard business hours when necessary to meet programme requirements.

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