SQL Database Administrator
2 months ago
Who we are?
Sun Life is a leading financial services company with 157 years of history that helps our clients achieve lifetime financial security and live healthier lives.
We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike.
To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:
Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance
Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products
Advice. Financial planning and retirement planning services
Asset management. Pooled funds, institutional portfolios, and pension funds.
Sun Life Global Solutions (SLGS)
With 32 years of operations in the Philippines and 17 years in India, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines.
Key Qualifications and experience:
- BE/ B. Tech /MCA / M. Tech / in Computer Science or related technology.
- Minimum 2 to 5 years of SQL Server database administration experience handling medium to large databases.
Roles and Responsibility:
- Resolution of reported service requests, pro-active and reactive performance analysis related to databases.
- Carry out Database migrations, upgrades, patching and evaluation/roll out of new database related tools.
- Troubleshooting, monitoring and diagnose issues with SQL Server Database engine, SSIS, SSRS, SQL codes and highly customized jobs.
- Support of application and upgrade database (Database Migration/ upgrade) from existing SQL versions to latest SQL Server versions.
- Incident Management: Knowledge of Incident management process and participation in a rotational on-call schedule to support off hours production incidents.
- Occasional participation in after-hours and weekend support of production implementations, infrastructure activities, and various disaster recovery exercises
- Maintaining up-to-date documentation and procedures for all supported applications and environments.
- Maintaining 99.99% availability for all production environments.
- Evaluation of functionality and features with newer versions of the SQL Server DBMS/ database related tools
- Pro-active and reactive performance analysis, monitoring, troubleshooting and resolution of issues.
- Monitoring and support of nightly production batch cycles (SQL Jobs and SSIS Packages).
- Regular review of database maintenance/ support tasks and performance improvement procedures
- Work Planning/Escalation: Organizing and monitoring personal workload and escalating to manager when issues arise
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