Technical Support Specialist

3 days ago


vellore, India beBeeTechnical Full time

We are seeking a seasoned professional to join our team as a Technical Support Specialist. The ideal candidate will have extensive experience in providing advanced technical support and product expertise to clients.The customer champion will work closely with cross-functional teams to drive alignment and improvement across product and operations.Responsibilities include:Providing top-notch support and product expertise to key customers.Collaborating with global colleagues to ensure seamless delivery of services.Participating in high-stakes customer calls.Key Qualifications:Expertise in operating systems (e.g., Linux, OS X, Windows).Subject matter expertise in multiple products.Ability to communicate complex technical details at an executive level.Skill in resolving complex tickets and escalating when necessary.Why Join Us?We offer flexible work arrangements that allow you to work from anywhere – an office, home, or a combination of both.



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