The Hosteller | Dining Room Server

3 weeks ago


uttarakhand, India The Hosteller Full time

Job brief:


The Hosteller, a chain of backpacker hostels with 50+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India’s rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of India's fastest-growing hostel chains, is uniquely designed, is filled with activities and experiences for travelers to enjoy, and offers quality budget accommodation.


Job Role: Cafe Server/Executive (Hotels/Hospitality)

Duration: Full time

Location: Lansdowne, Uttarakhand

Work Experience: 0-3 years (in hospitality)


Job Responsibilities:


  • Greet and welcome customers courteously upon their arrival
  • Escort customers to their tables and present menus
  • Take and serve food and beverage orders promptly and accurately
  • Ensure customers' satisfaction by attending to their needs and requests
  • Maintain cleanliness and tidiness of dining areas, including tables and chairs
  • Collaborate with kitchen staff to ensure timely delivery of orders
  • Upsell menu items and promote specials to enhance customer experience
  • Handle customer inquiries and resolve complaints or issues professionally
  • Process payments accurately and efficiently
  • Adhere to food safety and hygiene standards at all times


Qualifications and Skills:


  • Diploma in hotel management or relevant course in hospitality
  • Excellent interpersonal and communication skills
  • Ability to work efficiently in a fast-paced environment
  • Strong customer service orientation
  • Knowledge of food and beverage menus and offerings
  • Physical stamina to stand and walk for extended periods
  • Attention to detail and cleanliness
  • Ability to multitask and prioritize tasks effectively
  • Team player mentality and willingness to collaborate
  • Flexibility to work evenings, weekends, and holidays



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