Dining Room Server
3 weeks ago
Job brief:
The Hosteller, a chain of backpacker hostels with 50+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India’s rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of India's fastest-growing hostel chains, is uniquely designed, is filled with activities and experiences for travelers to enjoy, and offers quality budget accommodation.
Job Role: Cafe Server/Executive (Hotels/Hospitality)
Duration: Full time
Location: Lansdowne, Uttarakhand
Work Experience : 0-3 years (in hospitality)
Job Responsibilities:
- Greet and welcome customers courteously upon their arrival
- Escort customers to their tables and present menus
- Take and serve food and beverage orders promptly and accurately
- Ensure customers' satisfaction by attending to their needs and requests
- Maintain cleanliness and tidiness of dining areas, including tables and chairs
- Collaborate with kitchen staff to ensure timely delivery of orders
- Upsell menu items and promote specials to enhance customer experience
- Handle customer inquiries and resolve complaints or issues professionally
- Process payments accurately and efficiently
- Adhere to food safety and hygiene standards at all times
Qualifications and Skills:
- Diploma in hotel management or relevant course in hospitality
- Excellent interpersonal and communication skills
- Ability to work efficiently in a fast-paced environment
- Strong customer service orientation
- Knowledge of food and beverage menus and offerings
- Physical stamina to stand and walk for extended periods
- Attention to detail and cleanliness
- Ability to multitask and prioritize tasks effectively
- Team player mentality and willingness to collaborate
- Flexibility to work evenings, weekends, and holidays
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