Executive/Associate, Strategic Account Servicing
2 weeks ago
About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role The Strategic Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored to the unique needs of each client. By serving as a single point of contact for health claims-related inquiries and processes the team enhances client satisfaction, promotes trust, and drives continuous improvement in service delivery. The Strategic Accounts Servicing Team is committed to optimizing claims processing workflows, facilitating effective communication with clients, and leveraging insights to enhance the overall client experience while supporting the organization's strategic goals. Role Responsibilities Act as a Claims buddy- Manage end-to-end cashless/reimbursement claims of employees. This includes verifying policy coverage, reviewing medical records, coordinating with Insurers, communicating with the end customers and ensuring that claims are processed accurately and efficiently. Verify Policy Coverage: Review and verify policy details to ensure that the claim is eligible for claims processing according to the terms and conditions of the insurance policy. Provide Customer Service: Respond to inquiries from customers, and other stakeholders regarding claim status, and any other related queries via call as well as email Coordinate with Healthcare Providers/Hospitals and Insurance companies: Communicate with healthcare providers to obtain additional information, and clarify details, (whenever required) Resolve Issues: Investigate and resolve any discrepancies, errors, or issues that may arise during the processing of claims to ensure timely and accurate resolution. Work with all internal stakeholders, HR of the account, employees to ensure a great experience to the employee Be proactive in doing all communications with the employees on the claims status Maintain Records: Keep detailed and accurate records of all claim-related activities, communications, and transactions for documentation and audit purposes. Adhere to Service Level Agreements: Meet or exceed established service level agreements and performance metrics related to claim processing, turnaround time, accuracy, and customer satisfaction. Achieve NPS of 90+ in the claims handled. Role Requirements At least 2 years of experience in customer-facing roles Past Experience in voice profile would be an added advantage Experience in cashless/ TPA Additional Info It will be 5 days of onsite work. Week-offs will be rotational. It would be rotational shifts.
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bangalore, India Plum Full timeAbout Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so...
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Bangalore, India Plum Full timeAbout Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so...
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Executive/Associate, Strategic Account Servicing
2 weeks ago
bangalore, India Plum Full timeAbout PlumPlum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as...
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Account Executive
7 days ago
bangalore, India HSDG & Associates Full timeCompany Description HSDG & Associates is a professional services firm established in 2021, specializing in helping businesses scale by offering strategic financial guidance, compliance structuring, and advisory for improved outcomes. Supporting startups, SMEs, and growing enterprises, HSDG & Associates provides expertise in financial systems, operational...
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Client Director — Strategic Accounts
3 days ago
bangalore, India TECEZE Full timeClient Director — Strategic Accounts (IT Services) Company: Teceze Portfolio Size: ~$50M annual revenue (multi‑country) Reports to: VP/Head of Strategic Accounts (or Regional MD) Direct Reports: 5 (Sales/AM, Presales/Solutions, Delivery/CSM mix) Location: — Travel: up to 25–40% as needed Role Summary: Teceze is seeking a Client Director to own...
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Strategic Analyst
7 days ago
bangalore, India Prestige Group Full timeRole Overview The Strategic Analyst & Executive Associate will serve as a high-capacity strategic partner to the Executive Director, supporting planning, analysis, and execution across Prestige Group’s development portfolio and the Public Arts Trust of India (PATI). This hybrid role blends analytical rigour with creative strategy, operational management,...
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Strategic Accounts
2 weeks ago
bangalore district, India Curefit Full timeAbout Cult : Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging...
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Technical Account Manager
7 days ago
bangalore, India McLaren Strategic Solutions (MSS) Full timeRole Description We are looking for a Technical Account-Delivery Manager to lead client engagements and ensure seamless service delivery. Key Responsibilities Own end-to-end delivery for strategic client accounts Serve as the primary point of contact for clients, ensuring alignment between business goals and delivered outcomes Manage project planning,...
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Manager - Strategic Account management
2 weeks ago
bangalore, India Social Beat Full timePlease read before applying: We’re looking for a Strategic Account Manager with 3–5 years of agency experience, based in Bangalore. The role requires strong experience in client management, performance marketing strategy, and cross-platform coordination. The ideal candidate has worked closely with performance-driven brands, overseen media planning and...
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Manager - Strategic Account management
6 days ago
bangalore, India Social Beat Full timePlease read before applying: We’re looking for a Strategic Account Manager with 3–5 years of agency experience, based in Bangalore. The role requires strong experience in client management, performance marketing strategy, and cross-platform coordination. The ideal candidate has worked closely with performance-driven brands, overseen media planning and...
