Technical Systems Management Expert

5 days ago


thane, India beBeeoperations Full time

Job Title: Technical Operations LeadWe are seeking a proactive leader to oversee and guide a team of technical professionals in a dynamic production environment. The ideal candidate will have a strong background in system administration, incident management, and cross-functional coordination.The successful candidate will lead and mentor a team of 10+ technical operations engineers, guiding them in handling critical situations and high-severity incidents. They will manage and resolve technical issues, handle customer escalations, and collaborate with internal stakeholders for timely resolution.Key Responsibilities:Lead and mentor a team of technical operations engineers.Guide the team in handling critical situations and high-severity incidents.Manage and resolve technical issues.Handle customer escalations.Collaborate with cross-functional teams.Requirements include:Required Skills & Qualifications:8–12 years of experience in technical operations or system administration.Proven experience in leading and managing technical teams.Strong system administration skills (command-line, scripting, troubleshooting).Familiarity with ITIL processes and escalation management.Experience in production deployment and release management.Working knowledge of distributed systems.Excellent communication and coordination skills.PREFERRED QUALIFICATIONS:Certifications in system administration or networking.Experience with cloud platforms is a plus.Automation/scripting experience is an advantage.


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