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Laerdal Bangalore | Senior Technical Writer

2 weeks ago


bangalore, India Laerdal Bangalore Full time

Responsibilities and Core Activities

  • Produce and distribute digital release documentation
  • Update platform user and administrator guides with new features and functionality information
  • Work with supervisor and team members to create new technical documents as requested
  • Preparing and distributing internal and customer technical communications
  • Developing process documentation, training materials, technical documents, flowcharts, best practice documents, etc.
  • Collaboration with SMEs and internal stakeholders to develop content, when necessary


Minimum Requirements

  • Bachelor’s degree in English, writing, communications or similar field. A combination of education and experience will be considered in lieu of a degree for otherwise highly qualified candidates.
  • Minimum 3 years’ experience as a technical writer or a related job role.
  • Experience SAFe Agile methodology preferred.
  • Experience working with Atlassian tools (Jira and Confluence), or similar software programs.
  • Experience in creating process documentation, training materials, technical documents, flowcharts, best practice documents etc.
  • Excellent English writing, editing, and communication skills.
  • Experienced with creating content in an HTML5 authoring tool such as Paligo, or similar authoring tool, and using templates, layouts, variables, various format and distribution methods.
  • Expert in MS Word specifically for large documents (20-100+ pages) including utilizing and modifying styles.
  • Experience in knowledge base or wiki content development.
  • Experience reporting and tracking tasks in project management portal (Asana, AHA, Trello).
  • Ability to multi-task and switch gears easily.
  • Work efficiently and collaboratively in a team environment.
  • Ability to accommodate global time zone (until 8:30pm IST) on an as-needed basis and collaborate effectively with U.S. based team.