Current jobs related to Lead- Process and capability - madhya pradesh - airtel
-
Tele Calling Executive
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeTELE CALLING EXECUTIVE LOCATION - Sanwer EXEPERIENCE - 1yrs SALARY - 15K Key Responsibilities: Make outbound calls to potential customers to promote products/services. Maintain accurate records of calls and customer interactions in the CRM system. Understand customer needs and provide appropriate solutions. Follow up with leads and schedule...
-
Payment Coordinator
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timePAYMENT COORDINATOR Knowledge - Back office /Tele caller Experience - 1yrs Salary - 15K [17:52, 24/09/2024] Ok: Job Title: Payment Coordinator Job Summary: The Payment Coordinator is responsible for managing and overseeing payment processes within the organization. This role involves ensuring accurate and timely processing of invoices, coordinating with...
-
Marketing & Digital Marketing
3 days ago
Indore, Madhya Pradesh, India Rise and lead Full timeMarketing & Digital Marketing Salary - 35k Location - Indore Qualification - BE,MBA & Diploma in computer Experience - 3&4yrs Key Responsibilities Marketing Strategy & Campaigns Develop and execute marketing strategies to build brand awareness, customer engagement, and drive revenue growth. Oversee the creation and implementation of multi-channel...
-
Payment Coordinator
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timePAYMENT COORDINATOR Experience - 1yrs Back office, Bpo Location - Indore ,Sanwer Road ### *Key Responsibilities*: - *Payment Processing*: Ensure timely and accurate processing of payments to vendors, suppliers, and employees, including invoices, expense reports, and reimbursements. - *Invoice Management*: Review and verify invoices for accuracy,...
-
Sales Executive
5 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeLocation - Indore Relevant experience required in FMCG sales Salary - 20-30k Whatsaap - 7393840209 **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Bachelor's...
-
Sales Executive
5 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeLocation - INDORE, MP Whatsaap - 7393840209 Salary - 25-30k Relevant experience required in Paint Manufacturing Industry. Pay: ₹25,000.00 - ₹30,000.00 per month WHATSAPP- 9369588496 **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Shift: - Day shift Supplemental pay types: - Yearly...
-
Sales & Marketing Executive
2 weeks ago
Gwalior, Madhya Pradesh, India Rise and lead Full timeSALES & MARKETING Location - Gwalior Experience - Fresher Salary - 15K Key Responsibilities: Develop and execute sales strategies to achieve revenue targets. Conduct market research to identify trends and opportunities. Create and manage marketing campaigns across various channels (digital, social media, events). Collaborate with the sales team to...
-
Finance Executive
2 weeks ago
Indore, Madhya Pradesh, India Rise and lead Full time**Responsibilities**: - Journal Entry to support monthly activity along with detailed Provisioning. - Daily maintain of bank transition and reconcile of data in monthly. - Bills processing with PO & Non-PO in SSC Payline. - Open HSN Code and SAC code and also do mapping with it in Oracle software. - Monthly maintain to Account MIS reports. - Making GSTR1...
-
CRM Executive
2 weeks ago
Indore, Madhya Pradesh, India Rise and lead Full timeJD FOR CRM LOCATION - INDORE SALARY -15K-25K EXPERINCE - 1YRS-2YRS **Responsibilities**: - Build and maintain strong, long-lasting relationships with key clients and stakeholders - Serve as the primary point of contact for client inquiries and escalations, ensuring timely and effective resolution. - Understand customer needs and objectives to propose...
-
Admin Assistant/ CRM
5 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeUrgent Opening for Admin & CRM. - Total years of experience - 4 to 5 years in the manufacturing industry only. - Qualification - Any Graduate. - Salary - Upto 18k net per month. - Location - Indore (Kumedi) - Communication skills must be good. **JD in detail -** - Admin Maintaining work registers (Cheques, Payments, Cash Expenses, Orders, Attendance) -...
-
CRM Executive
1 month ago
Indore, Madhya Pradesh, India Rise and lead Full time**Urgent Opening for Admin & CRM.** Total years of experience - 4 to 5 years in the manufacturing industry only. Qualification - Any Graduate. Salary - Upto 18k net per month. Communication skills must be good. **JD in detail ** - Admin Maintaining work registers (Cheques, Payments, Cash Expenses, Orders, Attendance) Maintaining Office & Work...
-
Company Secretary
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeCOMPANY SECRETARY (MANUFACTURING INDUSTRY) EXPERIENCE - 2YRS-3YRS SALARY - 35K-40K LOCATION- INDORE MALE CANDIDATES ONLY REQUIRED or WhatsApp - 9369588496 **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month **Experience**: - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work...
-
Content Writer
5 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeEnglish Content Writer MALE/ FEMALE (1 year experienced) **WORK FROM OFFICE ONLY** Salary - 15k-20k Education Graduate Office Timing 10:00 - 7:00 Working We are looking for an English Content Writer, As a content Writer will play a crucial role in creating Long form of news, Blogs, Shot stories related with Crypto currency **Requirements**: 1:...
-
Jewellery Sales Assistant
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeJEWELLARY SALES MALE CANDIDATES REQURIED LOCATION - INDORE SALARY - 15K- 20K EXPERIENCE - 1- 3YRS STORE SALES EXPERIENCE IN DIAMOND SALES WHATSAPP - 9369588496 **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Experience**: - total work: 1 year (required) Work Location: In person
-
Coustomer Care Executive
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timePAYMENT COORDINATOR ( FEMALE ) SALARY - 15K UPTO (FIXED SALARY) LOCATION - INDORE ( SANWER ) GOOD COMMUNICATION TELECALLING NOT TARGET whatsapp - 9369588496 Pay: ₹12,000.00 - ₹15,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) -...
-
Mis Executive
6 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeMIS EXECUTIVE LOCATION - INDORE (SAWER ROAD) SALARY - 20K UPTO CTC EXPERIENCE - 1YRS + SKILLED REQUIRED EXCEL, V LOOKUP, PPT MUST HAVE GOOD COMPUTER KNOWLEDGE WHATSAPP - 9369588496 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay types: -...
-
Sales Officer Fmcg
6 months ago
Bhopal, Madhya Pradesh, India Rise and lead Full timeSALES OFFICER **FMCG SALES** LOCATION - BHOPAL SALARY - 15K- 30K EXPERIENCE - 2YRS PLUS **SKILL REQUIRED** **EXPERIENCE IN FMCG SALES ( FOOD PRODUCT )** **MUST HAVE DONE TEAM HANDLING** **MUST HAVE PROPER KNOWLEDGE FOR BHOPAL AREA** **MUST HAVE DONE RETAIL SALES** **PROPER EXPERIENCE IN FMCG INDUSTRY ( FOOD PRODUCTS)** WHATSAPP -...
-
Dispatch Executive
5 months ago
Indore, Madhya Pradesh, India Rise and lead Full timeRelevant experience required Location - Indore Company Type - Manufacturing Salary - 20k Whatsaap - 7393840209 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 1 year (preferred) Work...
-
Jewellery Sales Assistant
2 weeks ago
Indore, Madhya Pradesh, India Rise and lead Full timeJewelry Sales Associate **Location**: INDORE **SALARY**: - 15K-20K MALES CANDIDATES ONLY **Job Summary**: We are seeking a passionate and customer-focused Jewelry Sales Associate to join our team. In this role, you'll provide expert advice on fine jewelry, deliver outstanding customer service, and drive sales. You'll be responsible for building customer...
-
Purchase Assistant
2 months ago
Indore, Madhya Pradesh, India Rise and lead Full timePURCHASE ASSISTANT Location - Indore Salary - 30k Experience - 3yrs WhatsApp No - 9236434140 Pay: ₹25,000.00 - ₹30,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person
Lead- Process and capability
2 months ago
Purpose of the Job
The role of Circle Process & Capability Lead is to Ensure excellent customer experience in the Circle- Installation for BB, DTH, Surveillance (One Airtel) through right process and people skills. With this view-
Build right In home delivery process journeys
Continuously drive process corrections, build digitization in coordination with product
Design and deliver technology and soft skill capability programs
Lead the organization in adoption of new tools and practices bringing teams together to understand, document and simplify processes. Work closely with the circle teams on projects that enhance processes, improve reliability, increase simplicity, and enable growth. The role assumes Planning, monitoring & program level executive sponsorship responsibility and is empowered to establish and implement standards and practices to deliver best in class customer experience
Deliverables
Capability building
Improvement in quality of workmanship in the circle/Cluster by
Ø Execute training plan to build team capabilities to deliver One airtel Service agenda
Ø Execution of Product/Process/System/Soft skill training for Airtel In-house/off role teams, Strategic and Non-strategic partners as per the norms to ensure effective learning to all the role holders
Ø Working with leadership to ensure that Learning outcomes drive business Objectives
Ø Coordination with circle and central role holders for effective Learning solutions
Ø Develop and design documents including training manuals, process outlines, flowcharts, checklists, templates, and implementation procedures.
Process Excellence
Ø Ensure effective implementation of Delivery Process Journeys & SoP
Ø Recommend process improvement in line with Airtel strategy and close coordination with Customer call centers and CSD teams of Airtel to enhance customer experience
Ø Measure, analyse and evaluate existing processes, collect data to identify improvement opportunities, develop metrices with KPIs to measure Critical Success Factors
Ø Facilitate process improvement meetings and workshops, brainstorming sessions and various process improvement events.
Productivity enhancement
Ø Monitor and enhance service productivity measures by
Consultation around training implementation in line with driving productivity in the teams
Crafting productivity enhanced solutions / trainings
Digitization
Ø Look for opportunities for digitization in the processes.
Ø Coordinate with the circle and Central process and product team for building digitization in the processes
Qualification/ Experience-
MBA and/or B.E/B.Tech with 3-4 years of experience in Capability building for Service Org
Experience in process design and implementation a plus