MNC Group | Senior Transition Manager | bangalore

3 weeks ago


bangalore, India MNC Group Full time

Responsibilities:

  • Develop timelines, milestones, and communication plans for a seamless transition.
  • Ensure all customer service processes, policies, and roles are properly updated and aligned with the new operational structure.
  • Proactively identify risks related to the transition process and work with relevant teams to mitigate these risks.
  • Track and report key metrics related to the transition, including performance benchmarks, customer satisfaction, and employee engagement.
  • Conduct post-transition reviews to assess the effectiveness of the transition process and identify areas for improvement.



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