Technology Support II
4 days ago
DescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.Job responsibilitiesAnalyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firmImprove operational stability and availability through participation in problem managementMonitor production environments for anomalies and address issues utilizing standard observability toolsAssist in the escalation and communication of issues and solutions to the business and technology stakeholdersIdentify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructureRequired qualifications, capabilities, and skills2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology servicesHands on experience in business analysis, testing, or project management within Information Technology.ITIL certification or strong knowledge of ITIL terminology and service lifecycle practices.Exceptional verbal and written communication skills, with the ability to effectively engage both Senior Management and Change Management system users.Demonstrated interpersonal skills and a proven ability to collaborate within teams and across organizational boundaries.Strong problem-solving abilities, including root cause analysis.Advanced analytical and decision-making skills.Excellent organizational and time management capabilities.Experience in developing and presenting departmental reports.Proficiency in Microsoft Office applications.Experience with ServiceNow is preferred.Preferred qualifications, capabilities, and skillsKnowledge of one or more general purpose programming languages or automation scripting
-
Technology Support II
3 days ago
Hyderabad, India JPMorgan Chase & Co. Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...
-
Technology Support II
2 days ago
Hyderabad, India JP Morgan Chase & Co. Full timeJob Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows....
-
Technology Support II
3 days ago
Hyderabad, Telangana, India JPMorganChase Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your...
-
Technology Support II SRE
2 days ago
Hyderabad, India JP Morgan Chase & Co. Full timeJob Description You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you. As a Site Reliability Engineer II at JPMorgan Chase within Corporate Technology, you are part of an agile team dedicated to enhancing, designing, and delivering the software...
-
Technology Support
3 days ago
Hyderabad, India JPMorgan Chase & Co. Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...
-
Technology Support
4 days ago
Hyderabad, India JP Morgan Chase & Co. Full timeJob Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts...
-
Technology Support II SRE
3 days ago
Hyderabad, Telangana, India JPMorganChase Full time ₹ 60,000 - ₹ 1,20,000 per yearDescriptionYou're ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you.As a Site Reliability Engineer II at JPMorgan Chase within Corporate Technology, you are part of an agile team dedicated to enhancing, designing, and delivering the software...
-
Technology Support
4 weeks ago
Hyderabad, India JPMorganChase Full timeJob Description Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production...
-
Technology Support
3 days ago
Hyderabad, Telangana, India JPMorganChase Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...
-
Technology Support
18 hours ago
Hyderabad, India JPMorganChase Full timeJob Description Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...