Operations Team Member-OPS-CMS Operations
1 week ago
DescriptionAs an Operations Team Member, you will be responsible for overseeing the smooth functioning of payment products and related processes. This role involves a deep understanding of regulatory guidelines, efficient transaction processing, and effective customer service. You will work closely with various teams to ensure timely delivery and resolution of issues, contributing to the overall success of the bank's operations.Responsibilities Manage and process payment products, including NEFT, RTGS, and IMPS, ensuring compliance with regulatory guidelines. Process offline files through different systems and understand accounting entries for various payment methods. Perform end-to-end control checks during processing and efficiently reconcile pool accounts. Publish daily MIS reports to senior management, including reconciliation and settlement process updates. Liaise with IT and BSG teams to address system issues and ensure smooth operations. Ensure timely and efficient customer service, managing escalations and maintaining high standards. Follow defined maker-checker processes and obtain approvals for any deviations. Analyze transaction volumes and processes, generating weekly/fortnightly/monthly reports. Maintain a meticulous eye for detail in transaction processing and escalate any discrepancies. Stay updated with banking applications and technical competencies, such as Finacle and MS Office.Qualifications Market knowledge of Payment Products and applicable regulatory guidelines is essential. Product knowledge of NEFT, RTGS, Internal Transfers, and IMPS is required. Strong technical competencies in banking applications, including Payment Products and Finacle. Excellent communication and interpersonal skills, with the ability to adapt and multi-task. Quick learner with the capacity to understand complex systems and processes. Logical and methodical approach to executing transactions and analyzing data. Meticulous attention to detail in processing transactions and generating reports. Experience in a similar operations role, preferably in the banking industry, is preferred. A degree in a relevant field, such as finance, business, or a related discipline. A proactive and entrepreneurial mindset, with a focus on continuous improvement.
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Mumbai, Maharashtra, India Kotak Mahindra Full time**M2 **Operations Management**: - Market knowledge of Payment Products and applicable regulatory guidelines. - Product knowledge of NEFT, RTGS, Internal Transfers, IMPS - Processing of offline files through Different systems - Understanding accounting entries for NEFT, RTGS, Internal Transfers, IMPS - Understanding of settlement process and reconciliation -...
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Mumbai, Maharashtra, India Kotak Mahindra Full timeKMBL - Wholesale Banking - Team Member - Operations (WISE) Grade: M3/M4| Location: Hyderabad I Job ID: 165074 Job Role - Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients),escrow accounts creation, handling CMS client queries etc, through client interaction. -...
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Mumbai, Maharashtra, India Kotak Mahindra Full timeKMBL - Wholesale Banking - Team Member - Operations (WISE) Grade: M3/M4| Location: Hyderabad I Job ID: 165074 Job Role - Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients),escrow accounts creation, handling CMS client queries etc, through client interaction. -...
