Network Operations Manager

5 days ago

mumbai, India beBeeNetwork Full time

Senior Manager Network Operations Job PostJob SummaryWe are seeking an experienced Senior Manager to lead our network operations team. The successful candidate will have a proven track record of delivering exceptional customer service and operational excellence.Key ResponsibilitiesLead a high-performing technical team supporting global enterprise customers, ensuring exceptional customer service and operational excellence.Oversee 24x7 remote monitoring and management of distributed LAN/Wireless/IPAM/WAN networks for large global clients.Manage ticket queue, participate in Severity 1 and Severity 2 tickets.Drive resolution of network/security incidents and escalations; ensure timely and effective ticket management.Required SkillsExtensive hands-on experience in troubleshooting and managing Large Scale Enterprise LAN environments.Strong people management skills.Customer centric approach with empathy.

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