Technical Support Specialist
2 weeks ago
**Job Summary:**We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to users via phone, email, chat, or ticketing system as first response.Key responsibilities include:Supervise monitoring tools and diagnose incidents, requests or inquiries.Escalate unresolved incidents to higher support levels following escalation protocols.Log all incidents, service requests, and actions in the ITSM system.Track and follow up on open tickets until resolution and closure.Maintain accurate documentation of incidents, troubleshooting steps, and known errors.Contribute to the knowledge base and standard operating procedures.Identify recurring issues and propose preventive solutions.What We Offer:Opportunity to work with a dynamic team.Chance to contribute to the growth and success of our organization.
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Technical Support Specialist
7 days ago
bareilly, India beBeeSupport Full timeTechnical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical assistance to customers via phone, chat, and self-service tickets.You will be the primary contact point for end-users, qualifying and opening tickets for...
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Supply Chain Technical Support Specialist
2 weeks ago
bareilly, India beBeeSupport Full timeOracle Technical SupportWe are seeking a highly skilled Oracle E-Business Suite R12 technical support specialist with expertise in Supply Chain Management (SCM).Main Responsibilities:Provide technical assistance and support to clients using Oracle EBS R12 across multiple Supply Chain and Manufacturing modules.Utilize strong analytical and problem-solving...
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Technical Support Expert
7 days ago
bareilly, India beBeeHelpDeskSupport Full timeHelp Desk Support SpecialistWe are seeking a highly skilled Help Desk Support Specialist to join our organization. As a Help Desk Support Specialist, you will be responsible for providing technical assistance to users via phone, email, chat, or ticketing system as first response.Monitor and diagnose incidents, requests or inquiries using specialized...
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bareilly, India beBeeTechnical Full timeWe are seeking a seasoned Oracle Technical Support Specialist to join our team. This individual will provide expert-level support for Oracle EBS R12, specifically across multiple modules in the Supply Chain and Manufacturing domains.Responsibilities:Provide in-depth technical support for Oracle EBS R12, with a focus on Supply Chain and Manufacturing...
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Technical Infrastructure Specialist
2 weeks ago
bareilly, India beBeeITSupport Full timeDesktop Support Specialist Job DescriptionThe Desktop Support Specialist plays a pivotal role in ensuring the smooth operation of our organization's computing infrastructure.Key Responsibilities:Provide second-level technical support for desktop/laptop hardware, software, and peripherals.Diagnose and resolve advanced technical issues escalated from the L1...
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Distinguished Technical Support Professional
2 days ago
bareilly, India beBeeCustomerCentricity Full timeJob SummaryAs a Technical Support Specialist, you will play a pivotal role in delivering exceptional customer experience solutions. You will be responsible for providing remote technical support to clients, resolving complex system issues, and escalating problems when necessary.Gain knowledge of assigned customers' technical environments.Document and verify...
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Senior Tech Support Specialist
1 week ago
bareilly, India beBeeTechnical Full timeJob OverviewWe are seeking an experienced Tech Support Specialist to join our team. As a senior technical support engineer, you will be responsible for providing advanced product expertise and top-notch support to our largest customers.This role requires a strong technical background, excellent communication skills, and the ability to work collaboratively...
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Web Application Support Specialist
17 hours ago
bareilly, India beBeeTroubleshooting Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to internal and external users.This role involves working closely with Client Success to identify and resolve software issues. You will collaborate with...
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Technical Support Specialist
2 weeks ago
bareilly, India beBeeCustomerService Full timeJob Description As a Customer Service Professional, you will play a vital role in supporting our clients. Your primary responsibilities include troubleshooting product issues, configuring AI agents, and ensuring seamless customer service operations.Required Skills and Qualifications To excel in this position, you should possess the following skills and...
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Technical Operations Specialist
1 week ago
bareilly, India beBeeAutomation Full timeTechnical Operations SpecialistWe're seeking a highly skilled Technical Operations Specialist to join our team. This hands-on technical role involves solving problems, streamlining workflows, and ensuring seamless data flow across platforms.The ideal candidate will have experience designing and managing tools that power business operations, including Zoho,...