Credit Card Dispute Specialist

1 week ago


kurnool, India beBeeDisputeSpecialist Full time

Key ResponsibilitiesJob Description:Serve as a subject matter expert escalation point and case investigations agent for back office disputes resolution teams.ResponsibilitiesResolve credit card disputes and chargebacks under Mastercard network guidelines.Provide US Regulation Z compliance expertise.Develop knowledge of Mastercard network guidelines and chargeback procedures.Strong expertise in Mastercard processes is required. Ability to assist junior agents on the team with questions and complex scenarios are needed. 5+ years of experience in resolving credit card disputes and strong knowledge of Mastercard network guidelines and chargeback procedures is necessary.Required Skills and Qualifications:Mastercard network guidelines and chargeback procedures knowledge.US Regulation Z compliance expertise.Strong problem-solving skills.Benefits:Expertise in Mastercard processes, ability to work independently, and strong problem-solving skills make this role ideal for experienced professionals looking for a challenging opportunity.Others:The right candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of Mastercard's rules and regulations.



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