Technical Customer Support Specialist
2 weeks ago
Job Description:Fulfill Your Potential at a Leading Digital Dentistry Platform.Medit is a global provider of 3D intraoral scanners and an all-in-one digital dentistry platform based on its own patented state-of-the-art technology. Medit also develops innovative software for digital dentistry, supporting collaborative workflows between dental clinics and labs.With over 47,000 units installed across 101 countries, Medit is moving towards becoming the most innovative pioneer in digital dentistry.About The Role:This role involves providing technical and customer support for medit products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and Russian), and the ability to travel are key requirements.Key Responsibilities:Handle service tickets via email, live chat, remote support, and phone calls for assigned regions.Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to local dealers.Create and update troubleshooting guides.Monitor and respond to inquiries on social media platforms.Requirements:Experience using Zendesk.Experience with SAP ERP systems.Basic understanding of IT infrastructure and hardware, with troubleshooting abilities.Experience in digital dentistry, CAD/CAM, or the dental industry.Over 3 years of experience in a company engaged in B2B business.Preferred Qualifications:A degree in dentistry (including dental hygiene and dental technology).Work experience in relevant industries.Proficient in SAP.Work Location:Remote work.
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Technical Support Specialist
2 weeks ago
tumakuru, India beBeeTechnical Full timeJob Overview:We are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will provide pre-sales technical communication and support for various products, including grid-connected inverters, energy storage converters, and PV-storage solution accessories.Key Responsibilities:Prepare technical documentation to...
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Technical Support Specialist
7 days ago
tumakuru, India beBeeServiceDelivery Full timeIT Service Delivery ExpertThis role focuses on providing top-notch support for our managed services tool sets and associated processes. Key responsibilities include managing daily operational needs, ensuring timely client access to resources, and collaborating with stakeholders to optimize the efficiency of our technical support systems.The IT service...
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Global Technical Support Specialist
1 week ago
tumakuru, India beBeeTechnical Full timeJob Title: Global Technical Support SpecialistWe are seeking highly skilled and experienced technical support specialists to join our global team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients across the globe.Engagement DetailsLocation: RemoteDuration: 6–12...
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Customer Support Specialist
3 days ago
tumakuru, India beBeeCustomerSupport Full timeTechnical Customer Support SpecialistThis role focuses on delivering exceptional online technical support and fostering customer satisfaction through daily interactions.Key Responsibilities:Provide expert online technical support to customers.Maintain high customer satisfaction standards through regular day-to-day interactions.Requirements:Proficiency in...
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Senior Customer Support Engineer
2 weeks ago
tumakuru, India beBeeServiceSpecialist Full timeService Specialist PositionThis role involves providing customer support via phone and email.Candidate will respond to customer inquiries and update complaints in the system.Job requires training customers on products and providing technical knowledge.QualificationsBachelor's degree in a relevant field such as electrical engineering or...
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Customer Support Specialist
4 days ago
tumakuru, India beBeeSupport Full timeAbout the RoleThis role is for an experienced professional who will provide remote technical support to customers. Job ResponsibilitiesThe successful candidate will be responsible for:Gaining in-depth knowledge of customers' technical and business environments to resolve issues efficiently.Documenting and verifying reported problems to ensure effective issue...
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Virtual Customer Support Specialist
2 weeks ago
tumakuru, India beBeeVulnerability Full timeBusiness Opportunities in Remote SupportWe are seeking a skilled professional to join our team as a remote support specialist. In this role, you will play a key part in delivering exceptional customer service by assisting with day-to-day application issues on various operating systems.About the Role:You will be responsible for managing remote desktops,...
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Oracle HCM Technical Specialist
2 weeks ago
tumakuru, India beBeeTechnical Full timeOracle HCM Technical SpecialistWe are seeking a highly skilled Oracle HCM Technical Specialist to join our team. As an Oracle HCM Technical Specialist, you will be responsible for implementing and supporting Oracle Compensation and Equity solutions, as well as providing technical expertise in API integration, HDL imports, and Fast Formulas.Required Skills...
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PeopleSoft Technical Specialist
4 days ago
tumakuru, India beBeeSpecialist Full timeJob SummaryWe are seeking a seasoned technical professional to join our team as a PeopleSoft Technical Specialist. As a key member of our HR and payroll technology group, you will play a critical role in delivering high-quality solutions that meet the evolving needs of our business.Responsibilities:Prioritize and manage multiple projects simultaneously,...
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Software Technical Support Specialist
2 weeks ago
tumakuru, India beBeeTechnical Full timeJob Role:You will work closely with our Client Success team to provide high-level technical assistance for software issues and collaborate with the Engineering department to resolve them efficiently.Key Responsibilities:Offer support to internal and external users, including customer service teams, clients, and partners.Communicate effectively with the...