Revenue Integration Architect

3 days ago

dindigul, India beBeeSpecialist Full time

Integration SpecialistRole OverviewThis position oversees all revenue-facing integrations across various platforms, architecting scalable integration frameworks and ensuring governance, observability, and operational reliability at enterprise scale.The role will drive the full lifecycle from design to implementation to ongoing optimization, leading incident response and mentoring junior engineers while partnering cross-functionally to align systems with revenue operations strategy.Key ResponsibilitiesDevelop scalable integration patterns using tools such as Workato or MuleSoft.Establish and govern integration standards including naming conventions, version control practices, and deployment protocols.Design and optimize high-volume flows supporting CTI-to-CRM routing, lead ingestion, recruiter activity synchronization, and related revenue workflows.Define, enhance, and maintain Salesforce revenue lifecycle processes.Collaborate with Admin/IT teams to manage schema changes, automation governance, and system updates impacting revenue operations.Oversee the integrity and performance of the Salesforce MCAE Advanced bidirectional sync.Troubleshoot MCAE connector performance, campaign influence tracking, scoring models, and CRM alignment in collaboration with Marketing Operations.Architect CTI routing logic within Salesforce flows and support escalation, queue management, and omnichannel routing within Agentforce.Lead root-cause analyses for high-impact incidents and publish detailed remediation plans and prevention strategies.Develop and monitor service-level objectives (e.g., 99.9% uptime) for critical flows using dashboards, alerting, and observability frameworks.

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