Area Manager

2 months ago


india United HR Solutions Pvt. Ltd. Full time

Location: Tanzania

Job Description:

  • Champion Company Culture: Lead by example, promoting the company's values and fostering a positive work environment across all restaurants.
  • Operational Compliance: Ensure all restaurants adhere to policies related to safety, hygiene, maintenance, and general administration.
  • Safety Standards: Oversee the implementation of safety protocols for employees, customers, and visitors, ensuring all necessary resources are available.
  • Customer Satisfaction: Focus on exceeding customer expectations by maintaining high standards of service, product quality, and restaurant cleanliness.
  • Recruitment & Training: Coordinate the recruitment of Restaurant Team Members (RTMs) and management staff. Implement training programs to enhance skills and foster career growth.
  • Sales & Profit Growth: Maximize sales and profit by identifying growth opportunities, implementing marketing strategies, and coordinating pricing changes.
  • Performance Management: Regularly evaluate restaurant management against set targets, provide coaching, and ensure teams meet monthly objectives.
  • Complaint Resolution: Handle customer, employee, and third-party complaints promptly, informing senior management of significant issues.
  • Financial Controls: Manage budgeting, labor, food, and packaging costs while ensuring adherence to financial controls and certified processes.
  • Audit & Reporting: Conduct regular stock and asset audits, reporting key performance indicators (KPIs) to management and ensuring compliance with company deadlines.
  • Continuous Improvement: Recommend and implement strategies to enhance operational efficiency and customer satisfaction.

Contact Person:

Ami Soni (unitedk@uhr.co.in)


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