ServiceNow Architect
5 days ago
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future.We're seeking a ServiceNow Architect with deep experience in Managed Services delivery and the Customer Service Management (CSM) module. You'll be the platform steward for multiple client environments—owning configuration, data integrity, and releases—while enabling scalable service operations. You stay current on Now Assist and the latest ServiceNow capabilities and translate them into practical, outcome-driven improvements for our clients.Platform Ownership: Administer and optimize ServiceNow instances, manage updates, upgrades, and Store apps with change controls.CSM & Managed Services: Configure CSM modules (cases, SLAs, playbooks, agent workspace, portals), enable deflection and incident/request handoffs.Automation & AI: Design Flow Designer/Integration Hub automations; implement Now Assist features with governance and KPIs.Stakeholder Engagement: Translate business needs into epics/stories, estimate LOE, advise on platform best practices and roadmaps.Integrations & Governance: Build REST/SOAP/MID integrations, ensure data quality, implement Performance Analytics and CSM reporting.Security & Compliance: Enforce ACLs, encryption, retention policies; support audits and release planning with ATF and rollback strategies.Requirements:Experience: 6–8+ years in ServiceNow; 3+ years in CSM; MSP/multi-environment background.Skills: ServiceNow admin, CSM config, Flow Designer, Integration Hub, ATF, PA, scripting (JavaScript, Glide APIs), CMDB.AI Knowledge: Familiarity with Now Assist features, prompt design, governance, and value tracking.Practices: ITIL v4, secure config, change/release management.Soft Skills: Strong communication, consultative problem-solving, prioritization in multi-client setups.Certifications (Preferred):ServiceNow CSA (required), CIS–CSM (strong plus), CAD/CIS–ITSM, ITIL 4 Foundation, micro-certs (Flow Designer, IntegrationHub, ATF, PA).Success Metrics:SLA/OLA compliance, case deflection, backlog health, automation coverage, MTTR reduction, Now Assist impact, CSAT/NPS.Working Model:Agile/Scrum with Jira/Azure Boards, Git-based governance, ATF testing, occasional after-hours support.Position LevelManagerCountryIndia
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Principal Enterprise Architect
5 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Architect
2 weeks ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. ServiceNow Architect Location: Chennai India - Remote Employment Type: Contract Industry...
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ServiceNow Architect
2 weeks ago
Bangalore, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 Years PFB JD ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
2 weeks ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc.Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.ServiceNow ArchitectLocation: Chennai India - RemoteEmployment Type: ContractIndustry Preference:...
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ServiceNow Architect
2 weeks ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc.Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.ServiceNow ArchitectLocation: Chennai India - RemoteEmployment Type: ContractIndustry Preference:...
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ServiceNow Architect
5 days ago
bangalore, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
2 weeks ago
bangalore, India LTIMindtree Full timeServiceNow Pre-sales / Solution Consultant / Architect Roles & Responsibilities: • Experience in building ServiceNow solutions for multiple modules. Have good knowledge on ServiceNow product lines and structure. • Should have experience in handling end to end pre-sales cycle for ServiceNow specific solutions • Expertise in creating commercial proposals...
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ServiceNow Architect
2 weeks ago
Bangalore, India LTIMindtree Full timeServiceNow Pre-sales / Solution Consultant / Architect Roles & Responsibilities: • Experience in building ServiceNow solutions for multiple modules. Have good knowledge on ServiceNow product lines and structure. • Should have experience in handling end to end pre-sales cycle for ServiceNow specific solutions • Expertise in creating commercial proposals...
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Principal Platform Architect
2 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Architect
2 weeks ago
bangalore, India Birlasoft Full time1.About the Job - The candidate should require mandatory ServiceNow Architect Experience with ITSM and HRSD. 2.Job Title - ServiceNow Architect 3.Location - Pune/Mumbai/Noida/Hyderabad/Bangalore/Chennai 4.Educational Background - UG. – B. Tech /B. E in any specialization PG. – MCA/MTech/MBA/MSC 5.Key Responsibilities - Expertise in understanding the...
