Senior Operations Coordinator
2 weeks ago
Project Coordination SpecialistAbout the Role:We seek a highly organized and proactive project coordinator who will directly manage Amazon as a client. This role involves coordinating with Amazon teams, assigning tasks internally to designers, copywriters & operations teams, planning costs for deliverables, and ensuring all timelines are followed smoothly.This position is ideal for someone who excels in structured communication, can handle high-volume projects with precision, and thrives in a fast-moving agency environment. Prior agency experience is a strong advantage.Key Responsibilities:Client Management:Act as the main point of contact for the Amazon team—ensuring clarity, alignment, and smooth communication.Understand Amazon's requirements thoroughly, including guidelines, formats, and deliverables expected.Manage approvals, feedback cycles, and frequent project updates with the Amazon stakeholders.Internal Management:Break down Amazon's briefs into well-defined tasks and assign them to designers, copywriters, editors, and project teams.Ensure internal teams have complete clarity on requirements, instructions, and timelines.Continuously follow up with teams to ensure tasks are progressing as planned.Timeline & Delivery Management:Create, monitor, and manage detailed timelines for every deliverable.Communicate delivery plans to both the internal team and Amazon clients.Track daily progress, ensure on-time submissions, and highlight any risks or delays in advance.Costing & Documentation:Prepare costing sheets, budget breakdowns, and project proposals for Amazon deliverables.Maintain trackers, status sheets, and complete project documentation for seamless reporting.Ensure all records are up-to-date, error-free, and aligned with Amazon's requirements.Quality & Process:Review internal outputs (design/content) to ensure they match Amazon guidelines before submission.Maintain smooth revision cycles and structured feedback loops.Suggest and implement process improvements to increase team efficiency and delivery quality.Requirements:Bachelor's degree in Business Administration, Marketing, Project Management, or related field.1–2 years of experience in project coordination or client servicing.Agency background is strongly preferred due to exposure to multi-team coordination.Excellent communication, stakeholder-handling, and interpersonal skills.Strong multitasking ability with great attention to detail.Proficient in Google Sheets/Excel and project tracking tools.Ability to manage tight deadlines and deliver high-quality output consistently.A strong sense of ownership, accountability, and problem-solving approach.
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