Rooms Division Manager

3 days ago

hyderabad, India Dolphin Hotels Private Limited Ramoji Film City Full time

A female candidate with 3 year Bachelor's degree / 3 year Diploma in Hospitality Management is preferredRDM will be responsible for overseeing the front office and housekeeping departments, ensuring exceptional guest experiences, and maximizing operational efficiency and profitability.Lead and manage the front office and housekeeping teams, setting performance standards and fostering a culture of excellenceDevelop and implement strategies to enhance guest satisfaction and loyaltyOversee room inventory management and pricing strategies to maximize revenueMonitor and analyze key performance indicators, making data-driven decisions to improve operationsEnsure compliance with all company policies, local regulations, and industry standardsCollaborate with other department heads to maintain seamless hotel operationsHandle guest complaints and resolve issues promptly and professionallyDevelop and manage departmental budgets, controlling costs while maintaining service qualityImplement and maintain quality control systems for all room division operationsStay updated on industry trends and implement innovative practices to improve guest experiencesProficiency in hotel management systems and revenue management techniquesExperience with implementing and maintaining quality control systemsStrong financial acumen with experience in budgeting and cost controlExcellent problem-solving skills and ability to make quick, effective decisionsDemonstrated ability to deliver exceptional customer service and handle guest relationsIn-depth knowledge of hospitality industry standards and best practicesFlexibility to work varying shifts, including weekends and holidays, as requiredPre-requisites to apply:Minimum 10 years of experience in hotel management, with a focus on front office and housekeeping operationsProven Track record of leadership and team management in a hospitality setting

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