Customer Service Specialist
3 days ago
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at or , you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection Overview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality service. This role involves direct interaction with customers through various communication channels and working in alignment with the company’s customer-first philosophy. Key Responsibilities: Support customers via calls, emails, social media , and other assigned channels. Resolve inquiries and complaints per company policy. Transfer sales leads and special cases to relevant departments. Conduct customer satisfaction surveys and collect feedback. Participate in care campaigns (recall, loyalty, promotions, etc.). Report customer feedback and suggest improvements. Comply with company culture, processes, and assigned tasks. Requirements: 3+ year of experience in automotive customer service (car or motorcycle) Fluent in English Willing to work shifts Bachelor degree or higher Strong communication, problem-solving, and customer care skills Proficient in Microsoft Office and CRM tools We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation.
-
Customer Service Specialist
3 days ago
meerut district, India Perpenny Full timeCompany Description PerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
-
Customer Service Specialist
3 days ago
Gurgaon, India VINFAST Full timeOverview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
5 days ago
Gurgaon, Haryana, India A Business Studio Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionA Business Studio is a trusted provider of premium outsourcing solutions, dedicated to optimizing processes and driving growth across various industries. The company specializes in handling operational nuances, allowing businesses to focus on achieving their core goals. With an emphasis on efficiency and strategic partnerships, A Business...
-
Customer Service Specialist
2 weeks ago
Gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
1 week ago
Gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
1 week ago
Gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
2 weeks ago
gurgaon, India VINFAST Full timeOverview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
2 weeks ago
Gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
2 weeks ago
gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
-
Customer Service Specialist
2 weeks ago
Gurgaon, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
