Operations Management Specialist

2 weeks ago


tumakuru, India beBeeOperational Full time

Operations Management SpecialistThis is a high-responsibility leadership role that requires someone who can operate independently, manage staff, solve problems and ensure all businesses run smoothly without constant supervision.This role involves managing daily operations across multiple companies. It encompasses operational activities such as leading teams, managing staff performance, overseeing claims, fleet operations, workshop work, monitoring cashflow expenses, vendor invoices, bookings, and repair costs. The incumbent will also handle escalations, negotiations, and daily challenges, implementing systems processes and SOPs, providing daily and weekly reporting directly to the owner, ensuring operational efficiency, discipline, and accountability.Manage day-to-day operations for rentals, claims, repairs, and workshop activitiesEnsure timely customer service booking fulfillment and fleet utilizationOversee claims handling and insurer communicationMonitor and review workshop jobs parts and repair qualityLead internal teams in India and AustraliaMonitor KPIs task completion and staff disciplineResolve staffing issues, performance gaps, and operational bottlenecksReview daily performance numbers pending claims bookings and expensesApprove invoices workshop bills and supplier paymentsPrepare and submit reports directly to the business ownerBuild and implement SOPs across rentals, claims, workshopImprove efficiencies and reduce operational costsIntroduce new systems tools and workflow automationAttend management meetingsAct as the bridge between the owner and teamsTake responsibility for sensitive and confidential matters


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