Transaction Management Specialist

2 weeks ago

thiruvananthapuram, India beBeeOperations Full time

We are seeking a Payments Operations Coordinator to join our team and help us grow and serve merchants in multiple regions.The successful candidate will build continuous engagement with external payment providers to ensure smooth onboarding and contracting of their services.This includes leading performance monitoring and payments related improvements, driving, managing, and coordinating the operational infrastructure of a fast-growing company.You will oversee and steer multiple onboarding projects, play a vital role in process improvements, and maintain documentation within the organization.Responsibilities include:Coordinating new merchant applications and onboarding with external providers and internal departmentsMonitoring and preparing management reports on payment performance KPIsBeing the point of contact for external queries and completing requests about merchant KYC, risk, and compliance requirementsThe ideal candidate will have 2-5 years of experience in operations or vendor management in ecommerce/digital goods and services.Key skills include strong project management skills, excellent organization, and the ability to maintain high levels of productivity.Other essential qualities include problem-solving capabilities, adaptability to new processes and procedures, and fluency in English, spoken and written.

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