Application Specialist

6 days ago

coimbatore, India BioTalent Search® Full time

Job Title: Technical Support Executive / Application SpecialistLocation: Preferably Coimbatore, or any other city in Tamil NaduExperience Required1 to 2 years of relevant experience in Technical Support or ApplicationsKey ResponsibilitiesDeliver timely product demonstrations and perform troubleshooting, ensuring proactive communication and coordination with internal teams.Visit laboratories, customer sites, and participate in programs/EXPOs to showcase and promote products.Conduct monthly performance checks of High Throughput (HTP) and NAT Labs, including existing customer locations.Guide and support internal teams to ensure smooth planning and processing of customer samples.Prepare, maintain, and update SOPs, presentations (PPTs), user manuals, and IFUs in an easily accessible format.Collect, document, and share customer feedback with R&D, Production, and QC teams for continuous improvement.Desired Skills & QualificationsBachelor's or Master's degree in Biotechnology, Life Sciences, or a related field.Strong technical understanding of molecular diagnostic products and laboratory workflows.Excellent communication, troubleshooting, and customer interaction skills.Ability to collaborate across teams and efficiently manage multiple tasks.

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