Customer Service Specialist

1 week ago

uttar pradesh, India NAZZTEC Full time

Job Title: Customer Support Expert (Chat Process) – Travel / Airline / OTA DomainLocation: Sector 142, NoidaWork Schedule: 5 Days a Week | Rotational Shifts & Week-offs Travel Range: Candidates within a 30 km radius will be considered Shift: Night Shift (One-sided cab facility provided) Compensation (CTC): ₹3 LPAEligibilityEducation: Graduate preferredPrior experience in customer service / contact centre is mandatoryMinimum 6 months of domestic customer support experience requiredAbout the RoleWe are seeking Customer Support Experts for our International Chat Process in the Travel / Airline / OTA industry. If you are customer-focused, tech-savvy, and passionate about delivering exceptional service, this role offers you the opportunity to build a rewarding career in the travel domain.Key ResponsibilitiesHandle customer queries via chat, ensuring timely and accurate resolutionsAssist customers with flight bookings, rescheduling, cancellations, and refundsEnsure strict adherence to process guidelines, service quality, and compliance standardsCollaborate with team leads, subject matter experts, and support staff to achieve performance goalsMaintain confidentiality of customer data and ensure compliance at all times✅ Why Join Us?Opportunity to work in the fast-growing travel & airline industryExposure to international customer support processesSupportive work culture with career growth opportunities#CustomerSupport #ChatProcess #CustomerService #HiringNow #JobOpening #CareerOpportunity #NowHiring #NoidaJobs #DelhiNCRJobs #JobSearch #WorkWithUs #JoinOurTeam #JobSeeker #JobAlert #ImmediateHiring #CareersInNoida #TravelIndustryJobs #AirlineJobs #OTAjobs #InternationalProcess #CustomerCare #CustomerExperience #CustomerFirst #SupportJobs #ClientService #GraduateJobs #FreshersWithExperience #CallCenterJobs #BPOJobs #VoiceAndNonVoice #TechSavvy #ServiceExcellence #WorkCulture #GrowthOpportunity #CareerGrowth #TeamWork #JobPosting #WorkOpportunity #CareerGoals #EmploymentOpportunity #WorkLife #WorkInNoida #JobsInDelhiNCR #InternationalDesk #NightShiftJobs #JobVacancy #CareerPath #WorkEnvironment #TravelSupport #AirlineSupport #ApplyNow

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