Avoided Duties Contact Centre Leader
3 days ago
Job Title:Avoided Duties Contact Centre Leader. Detailed Job DescriptionAbout the RoleThe organisation is seeking a well-experienced Call Centre – Team Lead to oversee and direct a team of BGV call centre operators. This role requires effective leadership, process adherence and communication skills to ensure timely and accurate case closures while maintaining service quality and compliance. Key ResponsibilitiesLead, motivate and supervise a team of BGV call centre executives.Monitor live and recorded calls to ensure quality, accuracy and compliance with client-specific and internal standards.Oversee the timely closure of verification cases while ensuring adherence to defined TATs (Turnaround Times).Provide ongoing coaching, feedback and performance evaluations to improve individual and team performance.Handle escalations effectively and coordinate with internal departments.Ensure strict adherence to data privacy, confidentiality and security protocols.Conduct refresher and training sessions to keep the team updated on process changes and compliance requirements. RequirementsGraduated in any discipline.3-5 years of experience in a call centre environment, preferably in Background Verification (BGV) or the BPO industry.Strong verbal and written communication skills.Proficiency in MS Excel and call monitoring tools.High attention to detail and the ability to manage multiple priorities in a fast-paced environment. Why Choose Us?Work in a dynamic, fast-paced environment where your ideas have a meaningful impact.Participate in the growth of a company with a strong reputation.Collaborate with a diverse team in a supportive work environment. How To ApplyPlease send your resume directly to the specified contact for further inquiries.
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Contact Centre Representative
2 weeks ago
bangalore, India HSBC Full timeDear Candidates,We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process) Job Title: Contact Centre RepresentativeDepartment: Contact Centre – Wealth and Premier BankingLocation: BengaluruShift: Flexible to work in UK/US Rotational ShiftsExperience: 1 to 6 YearsInterview Mode: Face-to-Face (Round 2)📌 Job...
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Contact Centre Representative
2 weeks ago
bangalore, India Allegis Global Solutions Full timeDear Candidates,We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process)Job Title: Contact Centre RepresentativeDepartment: Contact Centre – Wealth and Premier BankingLocation: BengaluruShift: Flexible to work in UK/US Rotational ShiftsExperience: 1 to 6 YearsInterview Mode: Face-to-Face (Round 2) Job SummaryJoin one...
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Contact Centre Representative
7 days ago
bangalore, India Allegis Global Solutions Full timeDear Candidates, We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process) Job Title: Contact Centre Representative Department: Contact Centre – Wealth and Premier Banking Location: Bengaluru Shift: Flexible to work in UK/US Rotational Shifts Experience: 1 to 6 Years Interview Mode: Face-to-Face (Round 2) Job Summary...
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Contact Centre Representative
6 days ago
bangalore, India Allegis Global Solutions Full timeDear Candidates,We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process) Job Title: Contact Centre RepresentativeDepartment: Contact Centre – Wealth and Premier BankingLocation: BengaluruShift: Flexible to work in UK/US Rotational ShiftsExperience: 1 to 5 YearsInterview Mode: Face-to-Face (Round 2)📌 Job...
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Contact Centre Representative
6 days ago
bangalore, India Allegis Global Solutions Full timeDear Candidates, We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process) Job Title: Contact Centre Representative Department: Contact Centre – Wealth and Premier Banking Location: Bengaluru Shift: Flexible to work in UK/US Rotational Shifts Experience: 1 to 5 Years Interview Mode: Face-to-Face (Round 2) Job Summary...
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Senior Unified Contact Centre Lead
2 weeks ago
bangalore, India beBeeLeadership Full timeProject Manager Job DescriptionWe have an immediate opportunity for a Project Manager role. If you're interested, please send your CV to us.Duration: 6 monthsLocation: Hybrid - BangaloreYears of experience: 11 - 14 yrsJob Responsibilities:Job OverviewThe Project Manager is responsible for managing projects related to unified contact centres within business...
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Voice Development Expertise Leader
4 days ago
bangalore, India beBeeDevelopment Full timeSenior Voice Development LeadThis senior-level role is designed for leaders with exceptional technical expertise in Amazon Connect development. The ideal candidate will have extensive experience working with core AWS services and possess a deep understanding of their capabilities.Key Responsibilities:Design, deploy, and manage voice workflows using Amazon...
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Centre Head Sales
2 weeks ago
bangalore, India HnH Placement Pvt. Ltd. Full time_Urgent Requirement for the fastest growing Real Estate Interior Design firm in Mumbai_Job Location: HSR, BengaluruJob title: Centre HeadSalary Budget: Max Upto 40 LPA (basis last drawn only)*_ABOUT THE ROLE_*The Centre Head holds full P&L responsibility and complete ownership of the Centre’s performance. This role drives business growth by developing and...
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Centre Head Sales
2 weeks ago
bangalore, India HnH Placement Pvt. Ltd. Full time_Urgent Requirement for the fastest growing Real Estate Interior Design firm in Mumbai_Job Location: HSR, BengaluruJob title: Centre HeadSalary Budget: Max Upto 40 LPA (basis last drawn only)*_ABOUT THE ROLE_*The Centre Head holds full P&L responsibility and complete ownership of the Centre’s performance. This role drives business growth by developing and...
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Visualization Architect
1 week ago
Bangalore Rural, Karnataka, India Change Leader Full timeFrom 12 to 14 year(s) of experience - ₹ Not Disclosed by Recruiter - Bangalore Rural, Bangalore/Bengaluru**Roles and Responsibilities** Key responsibilities 2. Position Brillio Analytics as thought leader in this space author blogs, white papers, set higher standards on what our teams expect of themselves and what clients & partners expect of us. 3. Be...
