Automotive Customer Service Advocate
2 days ago
Key ResponsibilitiesManage daily customer interactions through a shared mailbox and provide support across multiple channels.Prioritize customer satisfaction by addressing complaints and inquiries promptly and efficiently.Process sales and returns, and related requests to meet customer needs.Identify and assess customers' needs to drive satisfaction.Resolve customer complaints effectively, offering suitable solutions and alternatives within time constraints, and follow up to ensure resolution.The ideal candidate should possess demonstrated experience in customer service, automotive repair, parts, and component knowledge, as well as technical or engineering expertise. They should also be proficient in English, exhibit strong analytical and problem-solving skills, and have the ability to multitask, prioritize tasks, manage time efficiently, maintain a professional demeanor with customers, adopt a customer-centric approach, demonstrate adaptability when interacting with various customer personalities, display teamwork skills, digital literacy, a willingness to achieve goals and pursue self-improvement, and perform effectively under pressure while working standard North American business hours.Required Skills and QualificationsDemonstrated experience in customer service and automotive repair.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.Ability to work effectively in a team environment.Technical or engineering expertise.Proficiency in English language.Ability to multitask, prioritize tasks, and manage time efficiently.Digital literacy and adaptability.BenefitsCompetitive salary and benefits package.Opportunities for professional growth and development.A dynamic and supportive work environment.A chance to make a positive impact on customer satisfaction.OthersThe selected candidate will have access to ongoing training and development opportunities, ensuring they stay up-to-date with industry trends and best practices. Additionally, our organization fosters a culture of open communication, collaboration, and continuous improvement.
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Customer Service Advocate
2 weeks ago
madurai, India beBeeCustomerService Full timeJob Title: Customer Service AdvocateAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advocate. In this role, you will be responsible for providing exceptional customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:
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Automotive Customer Support Specialist
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madurai, India beBeeCustomerService Full timeJob Summary:This is a customer-facing role that requires strong analytical and problem-solving skills to deliver exceptional service experience.About the Job:The Automotive Customer Service Representative will be responsible for managing daily customer requests and inquiries, ensuring timely resolution and maintaining high levels of customer satisfaction.The...
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A Key Player in Automotive Customer Support
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madurai, India beBeeCustomerService Full timeJob Title: Automotive Customer Service RepresentativeWe are seeking a highly skilled and motivated Automotive Customer Service Representative to join our team.This is a great opportunity for individuals who enjoy working with customers, resolving issues, and providing exceptional service. If you have experience in customer-facing roles and possess strong...
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Automotive Support Specialist
1 week ago
madurai, India beBeeCustomer Full timeAutomotive Customer Service RepresentativeWe are currently seeking a highly skilled and motivated professional to manage daily customer requests, ensuring exceptional customer satisfaction and maintaining accurate records of customer interactions.The ideal candidate will possess excellent communication skills, strong analytical abilities, and a...
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Remote Customer Service Advocate
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madurai, India beBeeCustomerService Full timeCustomer Service ExcellenceThis role presents an exceptional opportunity to excel in customer service, providing top-notch support and ensuring seamless interactions with clients.A key aspect of this position is fostering a positive relationship with customers through empathetic communication, active listening, and professionalism.The ideal candidate will...
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Senior Customer Advocate
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madurai, India beBeeCustomerSupport Full timeCustomer Support Professional Job SummaryDelivering exceptional service to clients is at the core of this role.We are seeking a dedicated professional with excellent communication skills and a passion for helping others.As a customer-focused individual, you will provide support through various channels including phone, email, and chat.You will be responsible...
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Customer Services Agent
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Madurai, India Sage Full timeAbout Fyle (Now part of Sage)Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.About the RoleAs a Customer Service Agent, you won’t just be answering queries, you’ll besolving real...
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Customer Support Specialist
1 week ago
madurai, India beBeeCustomerSupport Full timeJob SummaryWe are seeking a Customer Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our customers.About the RoleThis is an exciting opportunity to work with a dynamic team and make a real impact on our customers' experiences. You will be working...
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Customer Service Representative
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Madurai, Tamil Nadu, India Coats Group Full time ₹ 2,00,000 - ₹ 6,00,000 per yearBusiness Title: Customer Service RepresentativeLocation: MaduraiRole Purpose:The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital solutions/channels and marketing campaigns to improve...
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Customer Service Representative
2 weeks ago
Madurai, India Flowcall Full timeAbout FlowcallFlowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. About the RoleWe're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by...
