Digital Collections Transformation Specialist

7 days ago

jaipur, India beBeeProductOwner Full time

At the heart of our operations, we have a vital role that empowers financial institutions to drive their digital transformation. As a Product Owner, you will be responsible for defining, governing, and executing the product vision, roadmap, and strategy for a centralized collections and debt management solution.This critical function ensures that the product enables financial institutions to effectively manage delinquency, automate collection strategies, improve recovery rates, enhance compliance, and reduce operational costs. Your responsibilities will include communicating the product vision and strategy, prioritizing and regularly updating the product backlog, collaborating with internal and external stakeholders, monitoring performance using analytics and KPIs, and driving continuous improvement.We are seeking an experienced professional with a strong background in product ownership, collections systems, credit risk, debt management, or financial software platforms. A bachelor's degree in computer science, information systems, finance, business, or related fields is required, along with 10+ years of relevant experience. Strong knowledge of Microsoft Dynamics 365, Azure services, decision engines, and integration patterns is essential, as well as a deep understanding of soft and hard collection workflows, telecalling, field visits, stat cards, restructuring processes, repossession, skip tracing, and legal collections.Additionally, you should have prior exposure to enterprise banking products on collections, knowledge of delinquent cases classification, allocation, collections strategies, strategy cost-benefit analysis, PTP tracking, legal proceedings, and collections-related fees/charges. Familiarity with enterprise integration layers, such as core banking, contact centers, SMS/e-mail gateways, decision engines, and reporting platforms, is also desirable.You will work closely with sales, delivery teams, credit risk units, legal departments, collection teams, compliance, and client banks to ensure alignment across all parties. In return, we offer a comprehensive benefits package, including remote work support, health insurance, care program, and online psychological support. We value your special moments, so you'll get birthday leave. Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions. Join a dynamic environment that values diversity and inclusivity.We are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to empower financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.],

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