Sr.Quality Analyst- US Residential Mortgage Underwriting
21 hours ago
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job location :Bangalore/Hyderabad Position : Sr. Quality Analyst- US Residential Mortgage Underwriting Division : BPO Experience : 2-4 years of experience in Quality -Underwriting US Mortgage Key Skills : Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Generate account specific QA reports based upon predefined contractual criteria and provide inputs to Create & maintain timely & accurate QA database. Conduct feedback sessions with Agents. Participate in design of call monitoring formats and quality standards. Compile and track performance at team and individual level. Participate in customer and client listening programs to identify customer needs and expectations. Coordinate and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers. Prepare and analyze internal and external quality reports for management staff review Know-How Critical: *Good written and verbal communication skills & team management skills. *Familiarity with the DMAIC Approach *Overview of Internal Audit procedure *Familiarity with COPC compliance requirements *Good knowledge of spreadsheets and graphs, ability to create and present Power Point presentations. *Follow and ensure compliance to the Information Security Policy Statement, the Acceptable Use Policy and the Information Classification Policy *Abide and check conformance by team members to the Do’s and Don’ts explained during the security briefings / announcements. Eligibility: Any Graduate Contact details Ishika Agrawal ishika.agrawal@firstsource.com
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bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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Senior Analyst
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hyderabad district, India Myfinser Full timeAbout Myfinser Global Myfinser is a global services company delivering virtual business process solutions to clients worldwide. We specialize in supporting the mortgage finance industry, providing top-tier Hard Money Loan Processing and Underwriting services to leading U.S.-based clients recognized for excellence in real estate lending, capital markets, and...
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Senior Analyst – US Mortgage Underwriting
3 days ago
bangalore, India Myfinser Full timeAbout Myfinser Global Myfinser is a global services company delivering virtual business process solutions to clients worldwide. We specialize in supporting the mortgage finance industry, providing top-tier Hard Money Loan Processing and Underwriting services to leading U.S.-based clients recognized for excellence in real estate lending, capital markets, and...
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Mortgage Underwriter
22 hours ago
chennai district, India Firstsource Full timeUnderwriter and Sr Underwriter Experience required for the Job: 3+ years Job Location: Mumbai/Chennai/ Bangalore/ Hyderabad Key skills: Underwriting, US mortgage Position Overview Candidate should have total 3+ years of US mortgage underwriting experience · Well versed with FNMA. FHLMC, knowledge of GNMA and investor guidelines is an additional benefit ·...
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Underwriter / Sr. Underwriter (US Mortgage)
23 hours ago
bangalore district, India Career Guideline Full time🚀 We're Hiring: Underwriter / Sr. Underwriter (US Mortgage) 🚀📍 Locations: Mumbai | Chennai | Bangalore | Hyderabad 💼 Experience: 3+ Years in US Mortgage Underwriting Key Skills Needed: ✔️ FNMA / FHLMC Guidelines (GNMA a plus)✔️ Credit, Income, Asset & Collateral Analysis ✔️ Reviewing US Tax Docs (1040, 1065, 1120)💰 Exclusive...
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Senior Mortgage Underwriter
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chennai district, India Firstsource Full timeUnderwriter and Sr Underwriter Experience required for the Job: 3+ years Job Location: Chennai Key skills: Underwriting, US mortgage Position Overview Candidate should have total 3+ years of US mortgage underwriting experience · Well versed with FNMA. FHLMC, knowledge of GNMA and investor guidelines is an additional benefit · Should have good analytical...
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US Mortgage Live Underwriter
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bangalore, India Career Guideline Full timeWe’re Hiring | US Mortgage Live Underwriter Job Title: US Mortgage Live Underwriter Location: #Bangalore | #Pune | #Chennai | Work From Home Experience: Minimum 3+ years of US mortgage underwriting (with at least 1 year in live underwriting) Salary: Up to ₹15 LPA Key Responsibilities Review and analyze mortgage loan applications for eligibility,...
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US Mortgage Live Underwriter
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Senior Mortgage Underwriter
2 days ago
bangalore, India Firstsource Full timeABOUT FIRSTSOURCE: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
