The Solved Skin | Customer

7 days ago


mumbai, India The Solved Skin Full time

Join The Solved Skin: We’re Looking for a Customer & Community Champion

The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with products that do what they say they will. With great feedback from our initial set of consumers, we are now looking to reach out to many more, and looking for great help to get us there.


About the role

We are looking for someone who loves talking to and helping people. Someone who can be organized and structured, and create processes as needed. We want someone to answer customer’s queries, help give a great experience to users, find all the problems they are experiencing, and help build out solutions that can be systemized. It would be a great bonus if you have any experience running & building a community, where people can connect with the brand and each other.


Key Responsibilities

  • Understand the category, the products, the science behind them
  • Answer customer queries in an informed and smart manner
  • Speak to consumers and get insights and share with the team
  • Help build the retention funnel, and increase customer love & loyalty
  • Reply to people on Instagram, help make the brand presence felt everywhere
  • Handle outbound supply chain logistics
  • Bonus would be to help build a strong community


Who're we looking for

If you’re someone that genuinely enjoys speaking to people, understanding them, and helping them, guiding them, and thinking how you can make their lives better, you would enjoy this role. Our goal is to hire a people champion who helps build loyalty amongst those who try and use our products by constantly identifying improvement areas and also helping us fix them. 


What you'll get

  • Lots of experience building a startup from early stages
  • Opportunity to build deep expertise in consumer behavior, potentially as a stepping stone to building a career in marketing/consumer experience/research
  • Working closely with founders and honing your problem solving skills
  • Cash - 4-5 LPA


  • mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion! The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with...


  • mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...


  • mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...


  • mumbai, India The Solved Skin Full time

    The Solved Skin Built out of a deep conviction on what good skincare looks like, The Solved Skin is on a mission to help people with skin concerns like acne get clear, healthy, skin through simple to use everyday products that are really effective and build skin health over time. While working with Unilever at some of the biggest beauty brands in the...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion!The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion!The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion! The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective –...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion!The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion! The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective –...


  • Mumbai, Maharashtra, India The Solved Skin Full time

    The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin.We are looking for someone who can be organized and structured, creating processes as needed.Key Responsibilities:Understand the category, the products, the science behind themAnswer customer queries in an informed and smart mannerSpeak to consumers and...


  • Mumbai, India The Solved Skin Full time

    Join The Solved Skin: We’re Looking for a Customer & Community Champion!The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin. Founded by Ex Unilever Couple, based out of Mumbai, The Solved Skin was started with a deep conviction in what good skincare looks like – Simple, Gentle, and effective – with...

  • Video Editor

    2 weeks ago


    mumbai, India The Solved Skin Full time

    Job Description:The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video editor

    1 week ago


    Mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video Editor

    2 weeks ago


    mumbai, India The Solved Skin Full time

    Job Description:The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video Editor

    2 weeks ago


    Mumbai, India The Solved Skin Full time

    Job Description:The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video editor

    1 week ago


    Mumbai, India The Solved Skin Full time

    Job Description:The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video Editor

    2 weeks ago


    Mumbai, India The Solved Skin Full time

    Job Description:The Solved Skin is looking for an epicVideo editorto join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality, engaging...

  • Video Editor

    2 weeks ago


    Mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video Editor

    2 weeks ago


    Mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...

  • Video Editor

    2 weeks ago


    Mumbai, India The Solved Skin Full time

    Job Description: The Solved Skin is looking for an epic Video editor to join our team. Added bonus is if you’re a beauty and skincare junkie! At The Solved Skin, we’re aiming to challenge and push the performance on skincare, to re-build consumer trust in skincare. We wish to do this by educating and inspiring our audience through high-quality,...