Director Production International Solutions

2 weeks ago

bangalore, India Orange Business Full time

About The Role

The role is in charge with the current stack international solution and preparing the readiness for the future solutions, while driving customer focused and effective solutions for the international zone service delivery.

Drive the roadmap of modernization and simplification of the current IT solutions supporting the service delivery. Lead the exercise to clarify the current solution architecture vs TM Forum ODA and the required changes optimize the business process, the delivery cost and follow the architectural principles (e.g. no duplication of capabilities, cloud, devops, security, APIs). Define the roadmap to reach these goals and drive the execution of the roadmap in sync with internal stakeholders, customers, internal team, chosen SI and product vendor.

Develop a trust relationship with the internal stakeholders and customers based on common objectives and plan, build the partnership from the current support model and drive business based on future proof technology and effective cost structure.

Define clear OKRs and drive the execution to achieve them, while educating the internal ecosystem to be self-sustained and independent of top management intervention. Partner with business to drive business value, bring new ideas, challenge the business status quo.

Grow and develop the internal team in order to become a business partner, drive standardization and effective solution implementation, review the current capabilities and define the upskilling (e.g. product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the modernization and standardization, the relationship with business and customers. Inspire, organize and develop the team to become self organized and operate smoothly in the SAFE setup.

Work in partnership with the selected System Integrator and Product vendors to build a strong reliable ecosystem for the internal stakeholders and customers, collaboration for the roadmap delivery, transforming the teams and address the difficulties that will appear on the way.

Be part of the leadership of CTIO work collaboratively with all management CTIO to drive the implementation of the strategy, serving our customers and supporting the revenues growth and IT services development, co-driving GDO digital roadmap for achieving simplification and efficiencies, modernizing, simplifying and automating legacy till the completion or technology roadmap and final state of all customers and GDO processes in the target architecture. The leadership role is not just to lead International Production Solutions but be active part of CTIO management team and drive the execution in sync.

knowledge and abilities

- Drive, autonomy and initiative taking, transparency and pro-activity
- Experience in transformation from bespoke, fragmented software development legacy to standard target architecture, standard processes, product based out of the box solutions
- Experience in driving the business
- Experience in managing system integrators and product vendors
- Experience in system integrators consolidation and transition
- Outcome focused, solution and quick testing oriented, interest for technological innovation
- Known for her/his high skills in tech teams management and ability to federate and lead teams
- User experience oriented, development of usage, of the quality and of customer satisfaction
- Ability to think out of the box, flexibility to change the model
- Rigorous in the execution and demanding on technical level and quality of deliverables
- Well known for her/his experience in supplier management, contracts/budgets
- Fluent communication and ability to share successes and difficulties with the communities
- Lead, steer, animate and grow the developers community
- At ease with international english, french is a plus
- Technical knowledge of service fulfillment universe, new technologies, APIs, automation, security, devops and scale agile processes.
- Knowledge of TMForum, ODA architecture, eTOm.

Experience (Year of experience and Qualitative Aspects)

- Roadmap and modernization experience min 3 years
- Large team international leadership experience min 5 years
- System Integrators and product vendors managing experience min 5 years
- Executive business stakeholders management experience 5 years
- Service fulfillment experience min 5 years
- Build teams for international setup min 3 years

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